Partner Consultant - Xero

Job Title: Partner Consultant
Job Location: Remote, US
Job Listing URL: https://jobs.lever.co/xero/fa2912b9-b898-4177-8a9e-7e5e8a4bff9c
Job Description: Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

At Xero the customer is the cornerstone of everything we do. We’re looking for a passionate consultant with accounting industry knowledge, savvy tech skills, who wants to be part of an accounting software company revolutionizing the small business world.

This role is responsible to help drive the adoption of Xero within accounting firms making a change to use Xero’s cloud based platform. This role will be part consulting and part sales. You will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero’s products solve a firm's specific problems.

This role requires domestic travel. Up to 50% of your time will be spent in the field, meeting with prospective partners and hosting Xero events and certifications along with your sales team.

Key characteristics of an ideal candidate: well-rounded, customer focused, strong problem solving skills, delivers results in high growth environments, high emotional quotient, strong business acumen, effective communicator, quick learner and experience in accounting practice operations.
What you’ll do:
Demonstrate Xero solutions in a pre-sales context to accountants and bookkeepers
Work closely with external stakeholders ensuring deeper adoption of the Xero platform within an accounting practice
Engage in regular face-to-face, virtual and phone meetings with the relevant internal and external stakeholders managing pre-sales and project priorities
Assist partners with data conversions through detailed project planning and training guidance
Handle partner technical questions and escalations
Hold partners accountable to collaboration plans and initiation schedules
Educate partners on all partner resources available
Update CRM system with all client communications including calls, emails and meetings
Maintain and update CRM system of all practice staff and contact details
Respond in a timely manner to all partner inquiries
Manage the creation of resources (processes/videos) for frequently asked questions from partners
Success looks like:
Earning the trust of our accounting partners and assisting them on converting their clients to Xero to modernize their accounting practice
Presenting full go-to-market solutions for our accounting partners to use with their clients
Managing multiple ongoing projects related to our accounting partners and internal resources
Analyzing and recommending solutions for internal and/or client workflow efficiencies
Nurturing relationships with our accounting partners through attending events and hosting customized workshops
Critical competencies:
Industry Expertise: Enthusiasm for the emerging cloud accounting market and its potential
Building relationships: A natural tendency towards building mutually beneficial partnerships and ability to create quick, strong rapport with accountants and other stakeholders
Productivity: Results driven with strong initiative and ability to work independently
Collaboration & teamwork: Ability to work cohesively with the partner sales team using Xero’s four pronged approach
Expert presenter: Outstanding communication, planning and presentation skills
Solution orientation: Capacity to learn, adapt and apply ideas in constantly morphing situations
Experience:
3+ years of accounting, public accounting preferred
Strong knowledge of the workings of an accounting practice and systems
CPA certification a plus

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