Manager, Production - HelloFresh

Location: 3520 Laird Road Mississauga, L5L 5Z7

Shift: This position will provide a full time schedule covering operational hours from Thursday to Monday: 7am to 4pm. Flexibility outside these hours may be required as per business needs. 

About the Role

We are looking for a full-time Production Manager who will oversee our fulfillment activities, for our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Site Director, you will lead a team in achieving safety, quality, plan adherence, on-time delivery, and efficiency targets for completing weekly fulfillment of customer orders. As part of our Production team, you will play a key role in delivering a consistently outstanding product to our customers while rapidly scaling this new business. 

What you will be doing:

• Oversee daily operational activities for fulfillment teams.
• Build a high-performing culture within the teams you will lead, with specific focus on customer centricity, safety, GMP, quality, employee learning, development & engagement, and continuous improvement
• Develop, roll out, and manage standard operating procedures, visual tools, and checklists to ensure we are a process-driven operation
• Responsible for setting targets against and continuously improving employee safety, food safety compliance, quality, pick accuracy, on-time delivery,  and efficiency
• Partner with peer managers in Production to develop production plans that focus on product freshness, on-time delivery, plan reliability, while delivering on DC targets
• Execute and deliver the daily production plan; ensure proper and on-time team, material, facility, and equipment setup; proactively identify and resolve day-to-day bottlenecks and blockers; and drive clear, structured and concise communication to ensure alignment between teams, shifts, and external stakeholders
• Make tomorrow better than today! Drive continuous improvement in the production facility by engaging team members and broader stakeholders in identifying opportunities, facilitating root-cause analysis, implementing corrective actions, and delivering positive and focused change
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have: 

• 4+ years of Manufacturing and/or Supply Chain experience
• 4+ years of Experience managing operational teams (20+ team members)
• Bachelor’s and/or Master’s degree in Engineering, Business or a related field preferred
• Strong understanding of OHS and Food Safety requirements, and applying to warehouse and production environment
• A problem solver’s mentality; you see problems as opportunities, identify and simplify complex issues, and drive rapid, focused, and data-driven solutions
• An authentic approach to leadership; you’re able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
• Effective collaboration skills; you empower and enable others to share ideas, raise awareness, get buy-in, and deliver fast and well-rounded solutions to complex problems
• Energy, enthusiasm, and a can-do attitude; used to working in a fast-growing environment
• Drive and self-motivation; you are a leader with a burning desire to make a meaningful difference in our business and lives of our employees
• Professional certifications and/or licenses with Lean Six Sigma an asset
• Comfort with being exposed to hot, cool and/or cold environments (0-30ºC)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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