HR People Partner - Dropbox

Role Description

People Partners play an integral role on the HR Business Partner team, partnering with leaders, managers and employees to create a culture where people thrive. Working hand in hand with HR Business Partners and Employee Relations, People Partners are enablers for enhancing talent density, employee experience, and spearheading processes that build organizational health across Dropbox. 

We are seeking a People Partner to provide best in class support and partnership to Dropbox leaders and employees. Your work will focus on: talent density, performance management, employee relations, workplace investigations, leaves of absence/accommodations, employee experience, offboarding, people projects and other operational tasks. You will also analyze important people data and metrics, including attrition and performance management trends, and create insights and recommendations for leadership. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people. This role reports directly to the Head of EPD HR Business Partners (dotted line reporting to our Head of Employee Relations).

Responsibilities

• Partner closely with HRBPs in EPD on employee relations, performance management, accommodations, offboarding, and people programs
• Serve as the first point of contact for day-to-day employee relations issues in the EPD org
• Manage performance management tracking and partner with HRBPs to support managers and employees through the end-to-end process
• Own and manage the accommodation process for employees and managers, coordinating with our external leave provider and internal Benefits team
• Lead the offboarding process for EPD employees: track and process exits, conduct exit interviews, and generate quarterly attrition insights and recommendations
• Support HRBPs with people-related programs, projects, and ad hoc employee experience initiatives
• Provide HR administrative support (e.g., agreements, reorgs, Workday updates) and assist with key People rhythms such as annual reviews and talent reviews

Requirements

• At least 5 years of experience in HR, with a strong foundation in core people practices ideally within a SaaS environment 
• Proven track record supporting managers and employees through performance management, including coaching on fair and principled practices
• Strong judgment in employee relations, with an ability to balance empathy, practicality, and business needs
• High attention to detail and a data-driven mindset, with experience analyzing trends in attrition, performance, and organizational health
• Strong problem-solving and critical thinking skills, including the ability to navigate complexity and nuance
• Excellent communication skills both written and verbal with the ability to tailor your message to diverse audiences
• Comfortable delivering difficult messages clearly and compassionately
• Proven ability to build trust and influence employees, leaders, and cross-functional stakeholders
• Maintains confidentiality and exercises discretion in handling sensitive matters
• Strong organizational skills with the ability to work independently, manage multiple priorities, and meet deadlines
• Adaptable and resilient in a dynamic environment with shifting priorities
• Experience working effectively in a remote-first team and partnering cross-functionally with HRBPs, Legal, and other People team members
• A team-first mindset with a "we, not I" approach
• Willingness to travel occasionally for team gatherings and offsites
• Demonstrated experience using AI tools to enhance productivity and streamline workflows; comfort with leveraging AI in a professional setting is strongly preferred.