A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Systems Engineer in Palantir’s Technical Operations (IT) group, you’ll be joining a team that is the focal point for every major business workflow and decision at Palantir. You will be responsible for designing, building, and maintaining the infrastructure powering Collaboration across the business. You’ll partner with our internal and external stakeholders to adapt industry tools to Palantir’s evolving needs, as well as expanding our use of Palantir Foundry and AIP for internal workloads.
As a member of the Collaboration Tools team, you’ll provide technical expertise and vision to key stakeholders. On any given day, you could be finding ways to programmatically manage complex systems with code, working with other internal teams to ensure services are highly available, or working with Information Security to harden critical systems.
Core Responsibilities
Configure and manage both commercial and GCC High M365 and Azure environmentsAct as Microsoft 365 SME and point of escalation for tech support and operations teams within the broader IT organizationDrive the implementation of Microsoft products and workflows, developing creative technical solutions that enhance and streamline business operationsPartner with Palantir’s Compliance teams to maintain compliance with key regulatory frameworks, and with the Information Security team to maintain security posture while improving user efficiencyResearch, develop, and deploy new techniques to manage our systems programmatically and eliminate manual workIncorporate the latest industry trends and standards into Palantir’s continually evolving M365 environment
What We Value
Excellent interpersonal communication and customer service skillsProactive collaboration with the larger IT organization to identify potential large scale problemsMotivation and ability to work as part of a distributed teamExcellent time management and multi-tasking skillsActively maintain knowledge of the latest technology, and industry trendsAn active Secret Clearance or ability and willingness to obtainWillingness to participate in on-call rotationAbility to thrive in a flat, dynamic setting that values independence and self-guidanceKnowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussionsAbility to exercise judgment and composure in high-pressure situationsExcellent customer service skills and passion for developing positive relationships with internal users and leadership
What We Require
Experience automating solutions using PowerShell and the Microsoft Graph APIExperience configuring, administering, and owning Microsoft 365 and Azure environmentsFluency in at least one programming language, and a commitment to automating solutions