Staff Product Manager, Servicing - GoodLeap

Job Title: Staff Product Manager, Servicing
Job Location: San Mateo, CA
Job Listing URL: https://jobs.lever.co/goodleap/84e4e8ed-8b16-4a0f-b0e0-b135561566f7
Job Description: About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

At GoodLeap, we're driven by a relentless pursuit of innovation. Our passion lies in exploring the forefront of technology, identifying emerging opportunities, and creating solutions that tackle the challenges of tomorrow. Like a startup, we embrace an entrepreneurial mindset, pushing boundaries to bring our company into new territories and develop revolutionary products.

As a Staff Product Manager – Servicing, you will define the vision, strategy, and roadmap for a new Investor-facing product that advances our ambitious organizational goals. You’ll identify opportunities to leverage agentic-AI to create innovative products and features that streamline Investor workflows and unlock new sources of value.

From concept through launch, you’ll lead cross-functional teams to deliver a compelling product experience that resonates with Investors and drives measurable impact. Your ability to set clear direction, foster alignment, and inspire execution will be pivotal in bringing this vision to life—and in shaping the next generation of GoodLeap’s Investor solutions.
Essential Job Duties and Responsibilities
Lead efforts to identify near and long-term opportunities, shaping product vision, strategies, and roadmaps in alignment with organizational goals.
Foster consensus and clarity across teams, demonstrating initiative and executing tasks effectively in a dynamic environment.
Collaborate with Marketing, Design, and Research teams to develop compelling value propositions that resonate with Investors.
Cultivate a culture of active leadership, emphasizing accountability, support, and a commitment to excellence.
Promote creativity and innovation within teams, encouraging fresh perspectives and bold ideas to address sustainability challenges.
Provide guidance and direction to cross-functional teams, ensuring alignment and collaboration in prototype development.
Embrace a scrappy, "in the trenches" mentality, driving from zero to one in building innovative solutions.

Required Skills, Knowledge, and Abilities
7+ years of experience in building successful, digital products.
Strong track record of launching zero-to-one products from concept to scale.
Expertise in product discovery, including customer & stakeholder interviews, to uncover both obvious and hidden needs.
Demonstrated ability to translate insights into clear problem definitions and compelling product value propositions.
Strong foundation in agentic-AI concepts and comfort applying emerging technologies to real-world product opportunities.
Exceptional collaboration skills, with the ability to work across engineering, design, data, operations, and executive teams to align on priorities and deliver results.
Experienced in shaping and adapting roadmaps, breaking down initiatives into MVPs, and iterating quickly to maximize customer value.
Confident decision-maker who balances data-driven insights with sound judgment when information is incomplete or ambiguous.