Legal Operations Specialist - Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We are looking for an impactful Legal Operations Specialist to join our expanding Legal Operations Team! The ideal candidate is tech-savvy, detail oriented, proactive, and able to juggle competing priorities with a collaborative and transparent approach. This is a generalist role focusing on all Legal Team functional groups with a wide range of responsibilities. Some key areas include: Process improvement and creation, cross-functional engagement, Litigation, ediscovery, outside counsel and vendor management, project management, identifying and implementing departmental initiatives focused on managing costs and maximizing efficiencies. This position reports to the Head of Legal Operations.

Responsibilities:

• Collaborate with legal and cross-functional teams to improve operational processes
• Assist with implementing supporting programs, processes, and tools to improve workflows, and codifying processes though playbooks and intake templates
• Develop, implement, and iterate on appropriate metrics and benchmarking through data analytics to measure the Legal team’s performance and efficiency
• Assist with managing outside counsel and vendor relationships, including engagement agreements, associated budgets, timekeeper management, compliance with billing guidelines, and related internal and external communications
• Partner closely with our Legal Operations e-Billing Lead to provide support on e-Billing and matter management, including platform efficiencies and optimizations
• Assist with responding to and managing e-billing inquiries
• Manage and improve personnel management processes, such as new hire onboarding process, materials, and associated training to realize organizational efficiencies

Experience:

• A bachelor’s degree or higher, preferred
• At least 2+ years legal operations experience in an in-house legal department, law firm, or both
• Excellent communication and collaboration skills, with the ability to build relationships across the business at all levels
• Understanding of financial management principles
• Excellent problem-solving skills and an analytical mindset with process improvement experience
• Litigation experience
• Strong business partnering skills with a commitment to professionalism, collegiality, and transparency
• Proactive entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions
• Sense of ownership and exceptional follow through skills are absolutely essential
• Strong attention to detail and organizational skills with the ability to manage several projects simultaneously
• Comfortable facing new challenges and changes in direction; flexibility in embracing frequent change
• Experience and proficiency with Onit, Legal Tracker, Ironclad, Evisort, Tonkean, or equivalent tools, and Google Suite, a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits