International Commercial Sales Operations - Palantir

Job Title: International Commercial Sales Operations
Job Location: London, United Kingdom
Job Listing URL: https://jobs.lever.co/palantir/5f46459b-7b4d-447b-9cf5-cbf6ba4e78c4
Job Description: A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As Sales Operations, you’ll support our International Commercial Sales team to drive operational outcomes, track and stabilise projects, remove roadblocks, and execute against priority business needs. This role requires a combination of operations, process optimisation, and execution skills.

This role requires strong organisational capabilities. You will support critical business operations and provide data-driven insights that help sales leadership make strategic decisions. You will help enable the team to be as impactful and efficient as possible. This role encompasses managing daily operational tasks, analysing metrics, and identifying opportunities to support sales leadership.

Communication is one of your greatest strengths and you excel at constructing order out of ambiguity — this will be crucial for the team. Your attention to detail and ability to synthesise complex information will be essential. You will need to capture and distribute clear, actionable tasks that serve as records of decisions and commitments, ensuring accountability across the organisation.

You will also be responsible for owning the International Commercial Salesforce entity. You will drive Commercial Sales projects forward and own operational outcomes.

Our ideal candidate is collaborative, innovative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir’s mission. We operate in a fast-paced high accountability and high expectation environment where the goal is always to produce the most optimal solution. Willingness to accept and respond to feedback is critical.
Core Responsibilities
Manage daily tactical operations, create comprehensive business reports, monitor and track key business metrics.
Use Palantir platforms internally to drive daily operations.
Operational support, act as the boots on the ground support when issues arise, helping troubleshoot while also implementing creative solutions and building adaptable processes.
Craft and implement standard processes to reduce bottlenecks and optimally utilise resources.
Strategic support by partnering with Commercial Sales stakeholders to spot gaps in process, own initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
Prioritise and understand operational risks, implementing a variety of tools and services when possible.
Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalise feedback, and invest in your own personal growth.
What We Value
An ability to work in fast-paced environment by maximising organisational efficiency.
Experience with CRM tooling (particularly Salesforce) is a plus. You will be the SME for Salesforce and our International Commercial sales pipeline.
Strong communication and collaboration skills, analytic experience, broad technical skills, and a demonstrated ability to both execute and influence.
Ownership and the willingness to roll up your sleeves and learn and to be comfortable working within ambiguity.
An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.
Sound judgment, with the ability to recognise inefficiencies and quickly mitigate and communicate clearly to others.
High level of attention to detail, including maintaining accurate documentation and diligently tracking projects.
What We Require
Fluent in English.
At least 1+ years experience in a Sales Operations role or CRM tooling, preferably in a fast-paced or dynamic environment.