Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is seeking an A/R Accountant to join our Order to Cash team based in Shanghai, with a positive attitude, and a customer service orientation. This individual will be the regional owner of the Accounts Receivable process. This role requires working closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority.

What You'll Do

Veeva is seeking an A/R Accountant to join our Order to Cash team based in Shanghai. A positive attitude and a customer service orientation. This individual will be the regional owner of the Accounts Receivable process:

Invoice creation and delivery

Work with the Revenue Manager to handle Accounts Receivable matters across all business units in Asia

Serve as primary contact for US/EU AR Collection team for all accounts receivable related matters, including order invoicing, preparation of accounts receivable aging, and other account reconciliation related to accounts receivable

Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary

Assist Revenue manager in filing direct and indirect sales taxes (i.e., VAT, GST, WHT, Service Tax, stamp duty tax) in compliance with local tax regulations, reconcile the required tax reporting in a timely manner

Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Participate in the external audit process, with a specific focus on collecting key financial and accounting data

Assist with any other ad hoc assignments

Requirements

This role requires working closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments, including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority

5+ years of relevant experience

Bachelor’s degree in Accounting/Finance or the related degree

Proficient in English - both verbal and written communication

Ability to work independently and as a team player

Excellent attention to detail and follow-up skills

Highly proficient in MS office applications: Excel, PowerPoint, and Word

Nice to Have

Japanese or Korean speaking is a plus

Experience in Net Suite or Salesforce platforms is a plus

Software industry experience a plus, especially SaaS

Perks & Benefits

Fitness Reimbursements

A/R Accountant - Veeva

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