Senior Customer Success Manager Jobs

We're the creators of MongoDB, the most popular database for modern apps, and MongoDB Atlas, the global cloud database on AWS, Azure, and GCP.

Onapsis Inc. provides solutions to protect ERP systems from cyber-attacks. The Company offers SAP penetration testing, vulnerability assessment, in-depth security assessment, security audit, security recommendations gap assessment, client-side security assessment, and security training services. Onapsis serves customers worldwide.

About Alloy helps top banks and fintechs make better decisions using a single API and dashboard to manage KYC/AML, fraud, and more from signup and throughout the life of the customer. Additional Information Alloy makes software to collect and manage customer data from many different sources. We help companies in financial services or other regulated industries safe ... ly onboard more “good' customers without introducing any more fraud into their systems. We connect many data sources used for identity verification into a rules engine, allowing a 'waterfall' of information through a series of checks across different service providers.

Tanium invented a new approach to endpoint security and systems management, where security and IT operations teams can achieve more.

WalkMe is an American multinational software-as-a-service (SaaS) company with headquarters in San Francisco, California. Its Digital Adoption Platform (DAP) was recognized in Everest Group's PEAK Matrix Assessment of DAP vendors as the leading DAP product. Alongside its headquarters in San Francisco, the company has offices in Raleigh, North Carolina, Tel Aviv, Israel, and a global footprint including the United Kingdom, Australia, and Japan.

Alloy helps brand manufacturers stay ahead of demand. Our SaaS platform automatically connects and analyzes cross-channel POS and inventory data, and delivers proactive recommendations for best-in-class customer experiences and supply chain management. Intuitive analytics and predictive notifications quickly surface the details teams need to respond with agility. A breadth of customers have benefited from the end-to-end insight into their business, ranging from Fortune 100 enterprises to fast-growing startups like eero, Walker & Company, and Soludos.

The Alloy Market is a precious metal buyer making it easy for consumers and businesses to liquidate their precious metal.

Toast, Inc. is a cloud-based restaurant software company based in Boston, Massachusetts. The company provides a restaurant management and point of sale (POS) system built on the Android operating system. Toast was founded in Cambridge, Massachusetts in 2012 by Steve Fredette, Aman Narang, and Jonathan Grimm. In February 2020, Toast received $400 million in a round of Series F funding including Bessemer Venture Partners and TPG, at a valuation of $4.9 billion. Toast is used in thousands of restaurants, from small cafes to nationwide enterprises, across the U.S.

Alloy is a telehealth company addressing the healthcare needs of women over 40.

Payoneer Global Inc. is an American financial services company that provides online money transfer, digital payment services and provides customers with working capital.

Forter is a software as a service (SaaS) company that provides fraud prevention technology for online retailers and marketplaces. It has offices in Tel Aviv, London, Singapore, and New York; its headquarters are in New York.

Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale. Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that’s not otherwise possible. Wunderkind drives $1.2 billion dollars annually in directly attributable revenue for top e-commerce brands like Uniqlo, Sonos and HelloFresh, often ranking as a top-3 revenue channel in their own analytics. Wunderkind is maniacally obsessed with ROI and aims to be the infrastructural interface between individuals and brands in a world where consumers choose what they want, from whom, and when. Learn more at wunderkind.co.

Virtru is a global data encryption and digital privacy provider founded in 2012. The company is headquartered in Washington, D.C. and has raised more than $76 million to date.

A modern approach to ediscovery: discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

From project planning and source code management to CI/CD and monitoring, GitLab is a single application for the entire DevOps lifecycle

Dataiku SAS designs and develops software solutions. The Company offers software platform for analyze, build, publish, and run applications. Dataiku serves customers in France.

Algolia's hosted search API helps product builders create lightning-fast, highly relevant search to connect their users with what matters

Modern products for sales, marketing and support to connect with customers and grow faster.

Chainguard is making the software supply chain secure by default.

Similarweb is a digital intelligence provider for enterprise and small to mid-sized business (SMB) customers. The platform provides web analytics services and offers its users information on their clients' & competitors' web traffic.

Ridgeline is a Memphis-based early stage venture capital firm that invests in technologies and businesses with the potential to transform large enterprises across both software and hardware. The advantage of Ridgeline is their relationships with their strategic corporate limited partners (LPs) —including Fortune 500 companies FedEx, AutoZone, and Dollar General, all headquartered in Tennessee—representing foundational industries that impact the lives of many Americans every day. These strategic corporate LPs, through investing with Ridgeline, intend to drive innovation in their organizations by conducting meaningful pilots and proofs of concept with the firm’s portfolio. Ridgeline was established to identify, partner with, and serve founders as they prepare to go to market. The firm leverages its expertise and deep network to surround founders with the resources and relationships they need to navigate the fraught terrain between product potential and product market fit.

Braze, Inc. is an American cloud-based software company based in New York City, with additional offices in San Francisco, London, Singapore, Chicago and Tokyo. It is a customer engagement platform used by businesses use for multichannel marketing.

RStudio Inc provides information technology services. The Company offers computer software development and publication services for statistical computing environment, as well as renders education, online learning, training, and consulting services.

Saviynt, Inc. develops security software. The Company offers cloud security, identity governance, and administration solutions. Saviynt enables enterprises to secure applications, data, and infrastructure in a single platform for cloud and enterprise. Saviynt serves customers worldwide.

Postscript is an eCommerce SMS platform that enables brands to communicate and engage with customers through text message marketing. It allows users to easily create and manage SMS marketing campaigns with detailed analytics to improve sales and revenue. It plugs into eCommerce businesses and helps overcome declining email engagement by sending customers targeted and customizable SMS marketing.

At Qualio, our mission is to help teams building life-saving products get to market in less time, with less cost and less risk. We're bringing fresh thinking to a slow-moving industry that's ripe for change, and it's working - Qualio is the #1 fastest growing platform for emerging life sciences companies and is used in over 75 countries. Qualio is the first quality platform that helps life sciences companies become quality-driven and accelerate growth. At its foundation is a modern QMS that enables companies to move from disconnected sources, tools and data to streamlined workflows and powerful insights using software that is simple and fun to use. Our team is global, with offices in San Francisco, CA, Dublin, Ireland, and Wroclaw, Poland. Join our team today to share in the experience and learn from incredibly talented people from all over the world. Our culture and values are central to everything we do. If they describe you, and the people you'd like to work with then we'd love to talk. Learn about them here - https://www.qualio.com/careers

BloomReach, Inc. provides digital marketing and content management solutions. The Company analyzes consumer interactions and semantically interprets content. BloomReach serves retail, financial, educational, entertainment, media, government, and health care industries worldwide.

Hootsuite is a social media management platform, created by Ryan Holmes in 2008. The system's user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn and YouTube.

BitGo is a digital asset trust company and security company, headquartered in Palo Alto, California. It was founded in 2013 by Mike Belshe and Ben Davenport. Galaxy Digital announced its acquisition of BitGo in 2021 for $1.2 billion.

Colorado Front Range home and house remodeler and renovator, we specialize in remodeling of existing homes, building custom homes and home organizer systems.

Cloud based business management software for the wellness and beauty industry

Nintex is the global standard for process management and automation. Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes.

AlphaSense is a search engine for market intelligence that transforms how decisions are made by the world’s leading corporations and financial institutions. Leveraging AI and NLP technology, AlphaSense enables knowledge professionals to extract insights in seconds from thousands of previously disparate business data sources, including company filings, event transcripts, news and trade journals, and equity research. Founded in 2011 and backed by investors including Innovation Endeavors and Soros Fund Management, AlphaSense is on a mission to empower organizations to make data-driven decisions with confidence.

AppsFlyer is a SaaS mobile marketing analytics and attribution platform, headquartered in San Francisco, California.

Workstream is an automated hiring platform for companies employing hourly workers retail, restaurants, cafes, logistic companies, hospitality firms, and on-demand startups. They are more than a B2B applicant tracking software for companies. They cut in half the time that companies take to hire, on-board and train hourly workers via automation, mobile workflows and machine learning. Workstream is a simpler and smarter way to hire a fast-growing modern workforce. They are changing the way that companies hire today by solving the inefficiencies of a service economy that is characterized by unpredictable labor.

Reltio, Inc. designs and develops software solutions. The Company offers master data management, BI and analytics tools, horizontal packaged business applications, and data infrastructure solutions. Reltio serves customers worldwide.

Total Expert, Inc. operates as a fintech software company. The Company provides marketing and customer engagement technology platform for banks, lenders, and financial services. Total Expert serves customers in the United States.

Otter is on a mission to create a world of care and opportunity by connecting parents who need childcare with stay-at-home parents who can care for their kids.

Amplemarket is an AI-powered virtual sales assistant. They take care of everything, from lead generation, email copy, warm up process, until they give you a meeting with a prospect client. They are backed by some of the best investors in Silicon Valley, including Y Combinator.

BlackSky is a leading provider of real-time geospatial intelligence. BlackSky monitors activities and facilities worldwide by harnessing the world’s emerging sensor networks and leveraging its own satellite constellation. BlackSky processes millions of data elements daily from its constellation as w... Read more

We take care of everything from site plan design, engineering, installation, operation and maintenance. Our end-to-end service plan makes it easy for property owners and operators to offer the value-add amenity of controlled access EV charging to their tenants, colleagues and customers without the burden of upfront capital expenditures. LaaS (Loop-as-a-Service) program participants utilize a portion of the estimated revenue generated from their EV charging stations to pay a fixed month term payment over a pre-determined period. This plan allows site hosts to receive upgrades immediately, be cash positive from day 1, and instantly increase the value of their property without ever going out of pocket.

Federato provides an underwriting platform for insurance companies. The company's underwriter workflow software ostensibly allows actuaries and portfolio analysts to drive analysis into the hands of front-line underwriters, allowing clients to understand and make better decisions.

Speak is an AI English tutor that is completely changing the way people practice speaking English.

Verve's mission is to improve the limits of worker safety and well-being by pioneering the integration of robotics into functional apparel. They commercialize a lightweight, one-size fits most wearable that powers and protects workers all day long, so they can have safer work days and more restful n... Read more

Veza is the data security platform powered by authorization. The platform is purpose-built for multi-cloud environments to help users use and share data more safely.

IP Fabric develops Automated Network Assurance Platform, uncovering risks and threats before they occur by simulating global networks.

Payments made simple in the most complicated business on Earth.

Weave provides an artificial intelligence collaboration platform for biomedicine. The company is headquartered in the United States.

Loop is a circular shopping platform that transforms the packaging of your everyday essentials from single-use disposable to durable, feature-packed designs. It also provides trusted products redesigned for a waste-free shopping experience.

Loop is a pioneering SaaS solution focused in optimizing profitability and operational excellence for restaurants in the third-party delivery arena.

Findigs makes renting safe and easy for renters and property managers. Rent units faster with zero fraud. Their digital underwriting platform verifies every applicant’s identity and income in minutes, no matter how they earn money. Fast, secure rental applications. Seamless screening and decision-making. This is renting, redesigned.

Zeta Global Corp. designs and develops enterprise software. The Company offers CRM, customer acquisition, strategic managed services, and private data cloud solutions. Zeta Global serves clients worldwide.

Relationship Intelligence, Reimagined. Utilize your team's relationship graph.

Brevo, formerly Sendinblue, is a SaaS solution for relationship marketing. The company was founded in 2012 by Armand Thiberge, and offers a cloud-based marketing communication software suite with email marketing, transactional email, marketing automation, customer-relationship management, landing pages, Facebook ads, retargeting ads, SMS marketing, and more.

Buy with Affirm – and pay off your purchase in easy, fixed monthly payments

More than 800 firms rely on AlphaSense, including corporations, investment firms, and banks.

The only end-to-end commerce platform for succeeding in the digital economy.

Contentful powers digital experiences for major brands around the globe. Our content infrastructure provides a powerful set of APIs to manage, integrate and deliver content to any device or service. Developers and content creators can build digital products and edit content in parallel, enabling teams to ship faster.

Dealpath is the real estate industry's leading cloud-based deal management platform.

Sauce Labs ensures your favorite mobile apps and websites work flawlessly on every browser, operating system, and device.

Connect the world with the leading platform for Voice, SMS, and Video

A single platform to integrate anything and automate everything.

Coder operates as a software company. The Company provides computer software applications. Code serves customers in the United States.

Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe. Think of us as your automated security and compliance expert.

LaunchDarkly is a Feature Management Platform that serves over 100 billion feature flags daily to help software teams build better software, faster. Feature flagging is an industry best practice of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka ”dark launching”). Our vision is to eliminate risk for developers and operations teams from the software development cycle. As companies transition to a world built on software, there is an increasing requirement to move quickly, balanced with the desire to maintain control. LaunchDarkly is the feature management platform to control the whole feature lifecycle from Concept → Launch → Value. LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is fast-paced, friendly, and supportive.

Project44, Inc. designs and develops software. The Company offers supply chain, truckload, intermodal, air and ocean freight, less-than-truckload, and drayage application program interface. Project44 serves customers in the United States.

Loop's Mobile Technology Platform allow you to mobilize your brand and engage your mobile audience -- anytime, anywhere. Our platform integrates Text and Mobile Web for a complete, seamless mobile recruiting solution. We are dedicated to providing HR teams with mobile tools necessary to attract and retain top tier talent. With Operations in Chicago, Dallas and Brighton, England, Loop is the only proven global solution. Our technology is integrated with all North American and European Wireless carriers and designed to optimize content delivery to all mobile devices to help you: Hire and retain talent through direct communication with personal mobile devices. Seamlessly deliver tailored content and gain immediate feedback. Take loyalty and referral programs to new levels of effectiveness. Text ''Loop'' to 90206.

OneTrust LLC provides software solutions. The Company offers solutions which automates privacy impact assessments and data mapping, identifies privacy risks, and enforces risk management and control activities. OneTrust serves customers worldwide.

The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow. Abnormal Security was founded in 2018 by CEO Evan Reiser, CTO Sanjay Jeyakumar, Head of Machine Learning Jeshua Bratman, and Founding Engineers Abhijit Bagri and Dmitry Chechik. The team previously built behavioral profiling and machine learning technologies at Twitter, Google and Pinterest that are being applied to solve a problem that costs organizations $1 billion per year, according to the FBI. The Abnormal Security platform stops targeted phishing, business email compromise and account takeover attacks that have never been seen before. Abnormal Security is headquartered in San Francisco, CA and backed by Greylock Partners.

Simpplr is today’s modern intranet. Simpplr makes it possible for businesses to connect, align, and engage their entire workforce across the enterprise. Trusted by leading brands, including Workday, AAA, DocuSign, Eurostar, and Columbia University, our customers are achieving measurable productivity gains, increased employee engagement, and higher employee retention. Simpplr is headquartered in Redwood City, CA with offices in the UK and India, and is backed by Norwest Venture Partners and Salesforce Ventures. We are growing and looking for talented individuals who seek a smart and passionate team with one common goal...help employees be more successful at work.

Vantage is a service that helps businesses analyze and reduce their AWS costs. Vantage's mission is to build a suite of tools that make it easy for engineering, leadership, and finance to analyze, collaborate on and optimize their cloud infrastructure costs.

Zeta Global is a customer lifecycle management marketing company which was founded in 2007. Zeta offers companies a suite of multichannel marketing tools focused on creating, maintaining and monetizing customer relationships.

OrderGroove, Inc. operates as a software development company. The Company designs and develops platform that helps big brands and omnichannel retailers shift consumer interactions from momentary transactions to ongoing relationships. OrderGroove serves customers worldwide.

Founded in 2006, Brightfield is a workforce analytics company that helps the Global 2000 design their workforce precisely right. We couple deep expertise with the world’s most advanced, AI-driven analytics platform - Talent Data Exchange to deliver actionable insights.

CLEAR, the secure identity company, uses biometrics to build a connected world that’s smarter and more secure. It links identity with different information sets, including credit cards, tickets to the game, reservations, frequent flyer numbers, flight manifests, health care identification, driver's licenses, and passports. CLEAR's data security framework meets the highest standards for performance and for protecting sensitive information — FISMA High- and SAFETY Act-certified by the Department of Homeland Security. CLEAR's users are always in control of their data and do not sell user information. CLEAR was founded by Caryn Seidman-Becker and Ken Cornick in November 2010 and is based in New York, United States.