UX Researcher, Vehicle Experience - Zoox

Design and execute both qualitative and quantitative research that uncovers core user needs, behaviors, and experience patterns

Synthesize insights into clear frameworks that inform product direction

Contribute to defining principles that guide the evolution of in-vehicle experience

Move beyond individual features to map the entire end-to-end vehicle rider experience journey.

Conduct foundational research in ambiguous, early-stage product areas where the problem space is not well defined.

Design and run robust quant studies to establish experience benchmarks. You will define what "good" looks like and track our progress against those metrics as the vehicle platform and in-cabin experience evolves.

Lead a high volume of testing sessions within the vehicle to validate features.

Investigate how digital touchpoints sync with physical movements and cabin environments.

Partner closely with Product, Design, and Vehicle Engineering

Translate research findings into clear implications for product decisions

Proactively identify opportunities where research can drive impact