Team Lead, Detection and Response - SentinelOne

As a Team Lead, Detection and Response you will lead and mentor the MDR team in Czechia and Poland, fostering performance, growth, and engagement. Collaborate closely with MDR team leads, Product Management, Support, and R&D to ensure seamless cross-functional alignment and service excellence. Own team SLAs, KPIs, threats, and escalations while representing the MDR team in customer engagements and driving our position as a leading MDR service.

SentinelOne’s Wayfinder MDR (Managed Detection & Response) global team provides 24/7/365 detection, investigation, and response, using curated SentinelOne and Google Threat Intelligence to deliver expert threat hunting, comprehensive protection, and proactive defense - across millions of endpoints, clouds, identities, and beyond, for a growing global client base.

We're expanding our presence in Czechia, and looking for an experienced, energetic, and reliable Teamlead to join us in Prague and lead our Czechia MDR team. If you want to join a company at the forefront of cybersecurity, we want to hear from you!

What will you do?

As MDR Teamleader you will

• Be responsible for leading and managing the Czechia MDR team, and oversee the day-to-day operation of shifts of the team (working in a follow-the-sun model with fluid shifts, to keep our analysts fresh, healthy & long-term engaged at the company).
• Support our group's goal to remain the leading MDR service in the industry, and be accountable for the team’s SLA’s, KPIs, threats and escalations.
• Inspire a team of experts to continually serve our clients with industry-leading analysis. You will play a key role in the team’s growth and development, provide guidance, training and mentorship, and onboard new team members.
• Leverage your deep understanding of security and security analysis concepts to propose improvements, create new playbooks, and refine processes.
• Work with other global and regional leaders to ensure smooth global operations, and proactively identify and resolve any issues or escalations.
• Attend and lead customer calls and represent our MDR team when needed.
• Foster strong relationships with other departments outside of MDR, such as Product Management, Support, and R&D - incl. being involved in adoption or modification to technologies and methodologies to improve both our MDR services and tooling, and cybersecurity SW products of SentinelOne (our teams are avid users of SentinelOne's Purple AI, the industry's first e2e agentic cybersecurity analyst, and Singularity HyperAutomation).

What experience or knowledge should you bring?

• At least 1 year of experience in a team leadership role AND at least 3 years of experience as a SOC/MDR/malware analyst or in DFIR/IR
• Strong SentinelOne or equivalent EDR/EPP/XDR platform investigative knowledge
• Strong technical investigative knowledge in Windows, Linux, and macOS operating systems, and an understanding of malware and the forensic artefacts it leaves on endpoints
• Ability to provide both technical and business leadership, as well as to inspire and lead team members and projects
• Great English and communication skills overall
• An advantage - proven experience managing complex customer issues and working directly with large international enterprise customers
• An advantage - experience in cooperation with various R&D teams to resolve technical issues and implement new features

Why Us?

We also provide a range of benefits to support your success, including:

• Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
• Comprehensive medical care, as well as life and disability insurance
• PPK at the highest employer contribution of 4%
• Wellness and WFH allowances to support your everyday needs
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home office setup support
• An additional Volunteering Day off each year and 4+ Wellness Days for self-care and mental health
• Global gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program offering mental health support
• Full access to LinkedIn Learning, a leading platform for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program