Software Engineering Manager, Rider Support Tools - Zoox

Job Title: Software Engineering Manager, Rider Support Tools
Job Location: Foster City, CA
Job Listing URL: https://jobs.lever.co/zoox/e618b1da-e052-4313-990e-bf10ece77515
Job Description: Zoox is seeking an Engineering Manager to lead the team building the tools that power our autonomous ride-sharing service. The Rider Support Tools team plays a critical role in bringing Zoox’s mission—delivering safe, seamless autonomous mobility to the world—to life.

This team develops the systems that enable the safe, efficient operation of our rapidly growing fleet of autonomous robotaxis and ensure exceptional rider experiences. As an Engineering Manager, you will partner closely with product managers, designers, QA engineers, and remote operators to deliver full-stack web applications that monitor and support the fleet at scale, power in-vehicle visualization systems, and enable real-time rider support.

If you’re energized by solving novel, cross-domain challenges and want to lead work with clear, real-world impact on the future of transportation, this role is for you.
In this role, you will:
Lead a team of highly skilled engineers building large-scale web applications to support Zoox's autonomous robotaxi service.
Partner cross-functionally with Product, Design, and Executive leadership to translate business objectives into a high-impact technical roadmap.
Be the primary advocate for the team, grow its engineers, help resolve conflicts, and recognize people while fostering inclusivity, collaboration, and high morale.
Strategically manage resources to enhance overall team efficiency, ensuring clear prioritization of feature delivery against technical stability.
Provide technical support on important architectural decisions across frontend, backend, infrastructure, and AI investments.
Mentor and guide junior engineers, perform code reviews, and promote engineering best practices
Qualifications
Bachelor’s degree in Computer Science or a related field and a minimum of 2 years of experience in Engineering Management.
A minimum of 2 years of experience developing and maintaining full-stack web applications.
Proficiency with modern front-end frameworks such as Vue, React, or Svelte.
Experience working with AWS or comparable cloud infrastructure platforms.
Strong communication skills with the ability to collaborate effectively across cross-functional teams.

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