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About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About the Cloud Platform Team
Our mission is to scale DevOps culture at AppDirect by making our core cloud providers—AWS & Azure—accessible through a seamless, integrated self-service Cloud Platform. We treat the platform as a product: DevOps practitioners across teams leverage our fully automated Terraform and Ansible Infrastructure-as-Code pipelines, golden paths, and self-service workflows to go to market. This platform ensures a reliable and secure process (ISO 27001, PCI, SOC2 compliant), tailored to the AppDirect Marketplace product, Devs.ai and onboarding new mergers and acquisitions. Our platform engineering strategy is a key enabler—allowing newly acquired teams to onboard seamlessly onto our infrastructure and ship with confidence from day one. As the platform engineering discipline enters its AI-native era, we are building AI-assisted developer experiences, MCP-connected tooling, and policy, cost, and security guardrails enforced at provisioning time—to reduce developer cognitive load, ensure that the fastest path is secure by design, and accelerate the pace at which the company can integrate and scale new acquisitions.
About You
You are a senior cloud platform developer with deep expertise in Infrastructure as Code and multi-cloud environments, and you're energized by building self-service tools that other engineering teams genuinely want to use. You think of platforms as products—you track how developers experience your work, respond to usage signals, and iterate accordingly. You're equally comfortable writing production-ready Terraform modules and engaging with a development team to help them adopt them. You bring hands-on experience hardening distributed systems and embedding security and cost guardrails directly into provisioning pipelines. You are curious about how AI-assisted tooling—such as MCP-connected agents or IDE assistants—can reduce cognitive load and accelerate delivery, and you're ready to build those capabilities, not just consume them. You have strong communication skills and you work well within a globally distributed team, and you mentor peers by sharing debugging techniques and platform best practices in ways that scale your impact.
What you'll do and how you'll have an impact
- Configure and extend multi-cloud, multi-region, multi-tenant infrastructure using Terraform Cloud and Ansible automation pipelines.
- Design and maintain reusable IaC modules, and work directly with engineering teams to drive their adoption across the organization.
- Build AI-assisted, guardrailed self-service workflows—including MCP servers and policy/cost validation—that make the secure path the default path.
- Embed FinOps and security guardrails (ISO 27001, SOC 2, PCI) into the provisioning layer so compliance is validated at design time, not after deployment.
- Support the onboarding of newly acquired teams onto the Cloud Platform so they can ship confidently from day one.
- Use observability tools such as Datadog to diagnose issues in complex distributed systems and lead incident response when needed.
- Participate in our DevOps Guild, training DevOps Champions on platform capabilities and maintaining documentation for both human users and AI agents.
- Provide on-call support on rotation to maintain cloud infrastructure health.
- Mentor junior engineers and share knowledge, including debugging techniques and platform best practices.
- Administer and optimize Cloudflare services and DNS architecture across providers (Route53, Cloudflare, GoDaddy), supporting domain and edge-related migration projects with minimal downtime and robust rollback planning.
What we're looking for
- 6+ years of professional experience in cloud infrastructure or platform development roles.
- Expertise in Infrastructure as Code with Terraform and Ansible (or comparable tools such as Chef, Puppet, or Salt), including writing complex automation and enabling others to adopt it.
- Hands-on experience deploying and managing applications on AWS or Azure or GCP, with an understanding of performance optimization and cost management.
- Demonstrated ability to independently secure and harden cloud infrastructure in compliance-driven environments.
- Solid foundation in networking, operating systems, databases, and service configuration in a microservices context.
- Experience with CI/CD pipelines and source code management workflows (e.g., GitHub Actions, ArgoCD).
- Comprehensive experience managing DNS, domain lifecycles, and traffic routing across providers like Cloudflare (DNS, proxying, SSL/TLS, WAF, edge services), AWS Route53, or GoDaddy.
- Strong written communication skills in English, because you'll coordinate technical decisions across globally distributed teams and present platform strategy to senior stakeholders.
- A continuous improvement mindset, because this role requires you to treat usage metrics and support requests as feedback signals and act on them to make the platform measurably better over time.
- Understanding of containerization platforms like Docker and container orchestration platforms like Kubernetes is nice to have.
- Strong experience with Continuous Integration/Delivery pipelines and corresponding tools (e.g., ArgoCD, Jenkins, GitHub Actions) is nice to have.
- Experience in writing and testing code in at least one programming language (Java, JavaScript, Golang) is nice to have.
- Comprehensive knowledge and debugging abilities for complex applications in Java, Node.js, or Golang, and ability to train others in debugging techniques is nice to have.
- Experience building AI-native platform capabilities—Model Context Protocol (MCP) servers, or AI-assisted incident response and runbooks is nice to have.
- Knowledge or hands-on experience with Google Cloud Platform (GCP) is nice to have.
- Familiarity with FinOps practices and policy-as-code for cost and compliance guardrails is nice to have.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.
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