About the Team
Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our
ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users.
We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We
come with diverse skill sets and responsibilities ranging from running operations/support to managing
the supply chain, and maintaining analytics.
At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3
cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up
completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that
reimagines e-commerce, not just in India but globally.
We focus on personal growth and fun at work just as much as we do on working hard. That is why, we
have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and
recognitions
About the Role
As a Senior Associate – Investigations, you'll own end-to-end investigations into corporate misconduct,
conflict of interest, fraud, and theft across Meesho's corporate and supply chain operations. You'll
conduct fact-finding, gather evidence, run interviews, and deliver findings that hold up to executive and
legal scrutiny while protecting the integrity of the organization and the trust of customers and sellers.
Your guiding question in this role will be “How can we support the building of an efficient, high integrity
organization, while keeping customer and seller experience at max”. You’ll answer this question every
day through owning the investigations charter for Meesho at large.
What You Will Do
Lead investigations into misconduct, fraud, theft, and policy violations end to end, from intake to
closed report
● Gather evidence through interviews, document review, and data analysis, ensuring everything is
obtained legally and ethically
● Analyze findings to identify root cause, patterns, and systemic risk, not just resolve individual
cases
● Write investigation reports clear enough for executive leadership and, where needed, law
enforcement authorities
● Recommend corrective actions based on root-cause analysis
● Partner with Legal, HR, Ops, and Finance on case-specific escalations and legal follow-through
● Work directly with Zonal, Cluster, and Area teams on high-impact field cases/incidents (theft,
fraud
What success looks like?
● Meet target case closure SLA as per internal SOP and policies
● Handle dynamic case volume through the quarter, ensuring adherence to SOP and audit
committee reporting requirements
● Convert raw complaints into structured investigations by critically assessing the veracity of
allegations, and deliver outcomes including corrective actions and drive systemic process/policy
changes to reduce repeat incidents and patterns
What You Will Need
Must have
● 3–5 years investigating misconduct, fraud, or policy violations
● Previous experience conducting interviews and running fact-finding investigations
● Strong report-writing able to present findings clearly to senior leadership
● Working knowledge of legal procedures and regulations governing investigation
● Comfortable handling confidential, high-sensitivity information
● Able to travel on short notice
Nice-to-have
● Experience in E-commerce, Logistics, Supply chain, Operations or relevant experience in similar
high growth tech startups preferred
● CFE, PCI, or equivalent investigative certification
● Exposure to computer forensics or digital investigation tools
● Prior experience in law enforcement or a related investigative field.
