Renewals Customer Success Representative with German - Veeam Software

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Job Title

Renewals Customer Success Representative with German

Job Location

Warsaw, Poland

Job Listing URL

https://job-boards.eu.greenhouse.io/veeamsoftware/jobs/4689202101

Job Description

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

Your tasks will include:

Manage renewal of contracts in assigned territory to protect revenue
Monitor expiring agreements and take timely action to maintain customers
Provide accurate proposals and quotes according to customer agreements
Handle inquiries related to pricing, co-terming, upselling and reinstatement
Collaborate positively with customers, partners and internal teams
Record all activities accurately in the customer relationship management system
Achieve sales targets with focus on customer retention and revenue growth

What we expect from you:

Speak English and German fluently for effective communication (B2 min.)
Have minimum two years of sales experience in software or related industry
Demonstrate strong customer service and organizational skills
Work effectively in a fast-paced and semi-autonomous environment
Be self-motivated and able to manage high volumes of communications
Possess basic knowledge of virtualization and familiarity with SalesForce is a big plus.

We offer:

Opportunity to work with a leading global software company
Private medical care, life insurance, Multisport card and prepaid lunch cards
Supportive and collaborative work environment with skilled colleagues
Competitive compensation package with performance-based incentives
Access to modern tools and technologies for daily operations
Recognition for achievements and contributions to company success
Inclusive company culture that values diversity and innovation

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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