Product Manager, Partner Products - Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Partner Products team builds and supports products that help our users connect with partners while enabling us to engage with partners at scale. These include our partner portal and partner directory. The partner portal provides a way to engage partners - including systems integrators, payment method partners, app developers and more - in a self-serve way, with access to content, incentives, co-sell tools and more. Stripe’s Partner Directory helps users find partner solutions and connect with partners. 

What you’ll do

As a Product Manager on our Global Partnerships Partner Products team, you will champion the needs of our partners - both mature and emerging - to provide an exceptional experience with Stripe. You will deliver improvements and features that help ensure friction-free workflows and optimize outcomes for Stripe and our partners. You will work with partners and stakeholders to identify and prioritize bug fixes or feature enhancements and work with internal Stripe engineering and external partners to develop and launch bug fixes and features quickly. This role will be based in Stripe's Seattle office. 

Responsibilities

• Prioritize and develop features that support our product strategy.
• Manage UAT process (user acceptance testing) for launches. 
• Triage and oversee bug fixes and maintain and address friction logs.
• Perform product research and discovery including talking to partners/users in order to incorporate their perspectives into what we are building.
• Write user stories and documentation.
• Conduct basic data analysis to understand impact and make data-driven decisions
• Proactively plan how product changes will be measured by defining metrics, ensuring data availability, and setting up the right evaluation frameworks to measure success.
• Collaborate with key stakeholders representing Stripe partner types (e.g. Local Payment Methods, Systems Integrators, Distribution Partners, etc)

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years Product Management experience in a high-tech company.
• Strong written and verbal communication skills with a talent for precise articulations of customer/partner problems.
• Has demonstrated success building relationships and confidence with stakeholders.

Preferred qualifications

• Experience supporting a partner ecosystem and developing and managing a partner portal or other partner tooling is a plus.
• Technical aptitude for problem solving and ability to understand technical challenges.
• Innate curiosity and eagerness to learn.
• Brings a desire for continuous product improvement.
• Takes an ownership mindset and works on whatever it takes to solve problems and delight partners.
• Can put themselves in the shoes of partners and be a steward of crafting great experiences.
• Can dig deep into the data, think from first principles, and deliver the right results.
• Has the ability to thrive with a high level of autonomy and responsibility.