We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.

Responsibilities:

• Maximize system uptime and availability, ensuring functional and performance SLAs.
• Establish end-to-end monitoring and alerting on all critical aspects.
• Solve complex problems for critical services and build automation to prevent problem recurrence.
• Influence and create new designs, architectures, standards, and methods for supporting the platform.
• Initiate and lead scripting and automation to streamline system updates and upgrades.
• Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
• Work cross-functionally with Services and Engineering teams.

Qualifications:

• BS or MS in Computer Science, related field, or equivalent professional experience.
• Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
• Experience with Cassandra (or another NoSQL alternative).
• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
• Experience with configuration management systems such as Puppet.
• Experience in Bash or Python; to automate and monitor systems.
• Experience with IaC tools like Ansible or Terraform.
• Excellent problem-solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.