Observe.AI logo

Observe.AI

San Francisco, CA

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

observe.ai

Company Details

Founded

2017

Employees

Between 200 - 500 employees

Raised

$214,020,000.00

Public

No

Acquired

No

CEO

Convoy logoSwapnil Jain

Founders

Convoy logo
Akash Singh
Convoy logo
Swapnil Jain