Observe.AI logo

Observe.AI Funding & Investors

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

observe.ai

Total Amount Raised: $214,020,000

Observe.AI Funding Rounds

  • Series A

    $8,000,000

    Series A Investors

    Nexus Venture Partners
    MGV
    Y Combinator
    Gokul Rajaram
    Emergent Ventures
    Hack VC
    Liquid 2 Ventures
    Jonathan Downey
    Nick Candito
  • Series B

    $54,000,000

    Series B Investors

    Menlo Ventures
    NGP Capital
    Next47
    Scale Venture Partners
    Emergent Ventures
    Bossa Nova Investimentos
  • Series A

    $26,000,000

    Series A Investors

    Scale Venture Partners
    Emergent Ventures
    Nexus Venture Partners
    Steadview Capital
    01 Advisors
  • Series C

    $125,000,000

    Series C Investors

    SoftBank Vision Fund
    Zoom
    Menlo Ventures
    Nexus Venture Partners
    Scale Venture Partners
    NGP Capital
    Steadview Capital
    Emergent Ventures
    Next47
    Carya Venture Partners
  • Pre Seed

    $900,000

    Pre Seed Investors

    Emergent Ventures
  • Pre Seed

    $120,000

    Pre Seed Investors

    Y Combinator
Funding info provided by Diffbot.