Warehouse Support Specialist - VIAVIA

Job Title: Warehouse Support Specialist
Job Location: Los Angeles
Job Listing URL: https://jobs.lever.co/viavia/fe527af3-defe-4d5c-a57e-1b99a82053b7
Job Description: About VIAVIA
We’re VIAVIA. We’re utilizing modern technologies to build the future of how fashion is designed, developed and purchased.

We’re working to meet the needs of the fashion industry and of its style-savvy customers through three distinct products: VIAVIA.live is our e-commerce platform focused on quality-made and trend-making styles from over seventy levels, including our own eponymous brand. BNTO is our fashion rental platform, providing customers with a rotation of culture-defining styles for one simple monthly subscription. And ALMA is our modern product lifecycle and supply chain management software that features integrations all the way through the retail point of sale, seamlessly powered by our proprietary AI technology.

VIAVIA was founded in September 2021, and we are backed by industry-leading investors such as NEA, Basis Set Ventures, the AI Fund, Exor and Backend Capital.

Location
Los Angeles, CA
This role will report to our office located in West LA.

About the Role
We are looking for a fast-paced and detail-oriented person to join our team as a Warehouse Support Specialist. This person will be instrumental in packing and shipping of customer orders, along with additional tasks as needed – such as receiving shipment and issuing returns/refund. The right candidate will be able to quickly get caught up to speed on our fulfillment and inventory processes and softwares.

This is a part time, hourly (non-exempt) position, and will work approximately 25 hours per week, Monday through Friday. Please note that hours and scheduling may vary due to business needs.
Responsibilities & Duties
Supports all aspects of day-to-day inventory processes. This includes, but is not limited to, receiving and processing shipment, fulfilling orders, and receiving and processing returns.
Quickly and correctly fulfill orders across VIAVIA and BNTO in line with the company’s standards for efficiency and quality
Maintain our office’s inventory zones, fully evangelizing our standard operating procedures and exhibiting stellar behaviors.
Use all provided inventory management tools and software
Liaise with cross-functional partners to schedule and coordinate all gifting and product programs, help with photo shoot samples.
Work closely with others, including third parties, for troubleshooting anything related to inventory and fulfillment.
Other duties as assigned
Experience & Skills
1+ year experience in inventory management, including work in an office environment, preferred
Ability to work a flexible schedule
Ability to work with a high sense of urgency and integrity – you realize that time is of the essence to meet all deadlines.
Strong verbal and written communication skills; can patiently and effectively communicate with a diverse and multicultural group of peers across time zones and continents
Ability to professionally and effectively work in an office environmentAbility to lift between 15 and 50 pounds at a time, to stand for long periods of time, and to frequently push/pull, walk, and occasionally bend, stop, crawl or reach above shoulders or to kneel.
Ability to follow – and even elevate – our operating procedures regarding inventory, order fulfillment, shipment receiving, pricing, and more.
You believe that feedback is a gift; you can receive and grow from feedback, and you’re comfortable sharing thoughtful feedback to others as needed
Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams
A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity
Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work
Ability to learn and correctly utilize our company’s systems and softwaresProficiency in Google Workspace and Microsoft Office including Excel