Technical Support Engineer - AirSlate
View Company Profile- Job Title
- Technical Support Engineer
- Job Location
- Wroclaw
- Job Description
- About airSlateairSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.We are looking for a Technical Support Engineer to join our DevOps team. In this role, you will work closely with DevOps engineers and help ensure the stability, reliability, and performance of our infrastructure.Technical Support Engineers operate within the same technology stack as our DevOps team while focusing on infrastructure monitoring, incident response, and initial problem diagnosis. This role is a great opportunity for someone who wants to deepen their expertise in modern infrastructure technologies and grow toward DevOps engineering.You will play an important role in maintaining system reliability by responding to alerts, troubleshooting issues, and continuously improving monitoring and operational processes.What You’ll Do:
- Monitor infrastructure and respond to system alerts.
- Perform initial diagnosis and troubleshooting of infrastructure issues.
- Work independently or collaborate with the on-duty DevOps engineer to resolve incidents.
- Create and improve monitoring rules and alerting systems.
- Perform basic DevOps tasks to support infrastructure reliability.
- Maintain documentation for incidents, processes, and monitoring improvements.
- Contribute to operational stability and continuous infrastructure improvement.
What We’re Looking For:- Hands-on experience with: Linux, AWS, Docker, CI/CD pipelines, Monitoring tools, Version control systems
- Experience in a similar role is a plus.
- B1-B2 English level.
- Fluent Ukrainian/Russian.
- Interest in learning and developing skills in Linux, AWS, Docker, Terraform, Kubernetes, CI/CD, Prometheus, and Grafana.
Everything You Need, One Platform.
From job listings to startups, investors to funding rounds, and everything in between, Employbl puts the power in your hands. Why wait?
Start your free trial today!Stay Ahead of the Curve
Sign up for our newsletter to stay informed about the latest startups and trends in the tech market. Let Employbl be your guide to success.
AirSlate Company Size
Between 200 - 1,000 employees
AirSlate Founded Year
2006
AirSlate Total Amount Raised
$181,500,000
AirSlate Funding Rounds
View funding detailsSeries B
$51,500,000 USD
Debt Financing
$50,000,000 USD
Series B
$40,000,000 USD
Series A
$40,000,000 USD