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Supervisor, Desktop Engineering (R4768) - Shield AI

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Job Title
Supervisor, Desktop Engineering (R4768)
Job Location
United States
Job Description
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment. This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security.
The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.
Required qualifications:
  • 5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles.
  • 2+ years in a technical lead or mentorship capacity.
  • Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM).
  • Preferred qualifications:
  • Experience with Conditional Access, identity-driven security, and Zero Trust concepts.
  • Familiarity with endpoint analytics, telemetry, or monitoring tools.
  • Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon).
  • Relevant certifications (Microsoft, Jamf, ITIL, CompTIA).
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    Shield AI Headquarters Location

    San Diego, CA

    View on map

    Shield AI Company Size

    Between 500 - 1,000 employees

    Shield AI Founded Year

    2015

    Shield AI Total Amount Raised

    $1,313,144,960

    Shield AI Funding Rounds

    View funding details
    • Series F

      $240,000,000 USD

    • Debt Financing

      $200,000,000 USD

    • Series F

      $300,000,000 USD

    • Series E

      $60,000,000 USD

    • Series E

      $90,000,000 USD

    • Debt Financing

      $75,000,000 USD

    • Series D

      $210,000,000 USD

    • Series C

      $70,000,000 USD

    • Debt Financing

      $20,000,000 USD

    • Series B

      $25,000,000 USD

    • Series A

      $10,000,000 USD

    • Series A

      $10,500,000 USD

    • Seed

      $2,049,999 USD

    • Angel

      $595,000 USD