Staff Product Manager - Fraud - Plaid

Job Title: Staff Product Manager - Fraud
Job Location: San Francisco
Job Listing URL: https://jobs.lever.co/plaid/80321712-6e20-47af-9dd9-c79e9f55ab44
Job Description: We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Fraud remains one of the hardest problems in financial services—and one of the biggest opportunities for Plaid. Our Fraud team is building the trusted identity backbone for the financial ecosystem, helping customers onboard good users with confidence while keeping bad actors out.

As the Product Manager for Identity Verification (IDV) and Monitor (AML), you’ll own the foundation of Plaid’s fraud platform. IDV enables fast, accurate identity verification at onboarding, while Monitor provides continuous AML screening and transaction monitoring. Together, they power Protect and Layer–Plaid’s next-generation fraud products. The result is a unified platform that brings KYC, AML, and fraud prevention together at scale.

In this role, you will take end-to-end ownership of IDV and Monitor–setting direction, driving execution, and aligning teams around measurable outcomes. You’ll blend technical, data and design perspectives to move from concept to production quickly and deliver systems that are accurate, reliable and built for scale. You’ll partner directly with Plaid’s fraud founders and an experienced engineering team to raise the standard for fraud prevention.
Responsibilities
Set the direction. Own the vision, strategy, and roadmap for IDV and Monitor end to end. Drive meaningful outcomes for fraud prevention, compliance, and customer experience.
Build the backbone. Grow IDV and Monitor as the core of Protect and Layer by expanding data coverage, improving decision quality, and enhancing reliability, latency, and transparency across systems
Execute with focus. Partner closely with engineering, design, and other Fraud teams to move from concept to production with clear launch criteria and consistent follow-through.
Communicate with precision. Create clarity across teams by articulating decisions, tradeoffs and rationale crisply. translating complex systems into simple narratives and keeping partners aligned on what matters.
Stay close to the field. Engage with customers and GTM teams to spot fraud and compliance patterns early, translate them into product improvements, and maintain momentum through demos, integrations, and launches.
Qualifications
6+ years of product management experience in fraud, risk, security, or identity
Strong technical foundation with a degree in Computer Science or a related field preferred
Experience building or integrating fraud detection, risk scoring, or IDV/AML systems
Ability to write clear product requirements and communicate technical concepts to diverse audiences
Comfortable working closely with engineering, data, and go-to-market teams to deliver measurable impact
[Nice to Have] Experience with data science or ML-driven systems, including model inputs and outputs
[Nice to Have] Entrepreneurial or founder experience with a bias toward ownership and experimentation