Staff Product Designer, Aircraft GCS (R3822) - Shield AI

Job Title: Staff Product Designer, Aircraft GCS (R3822)
Job Location: Dallas Metro Area
Job Listing URL: https://jobs.lever.co/shieldai/aef4345b-2319-45b8-8a41-65c8339f64b5
Job Description: Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,X, YouTubeand Instagram.

Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). The company has offices in San Diego, Dallas, Boston, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.

We’re seeking a Staff Designer to join our Ground Control Station (GCS) team and shape the user experience of next-generation UAS control software. This role is ideal for a systems-minded designer with a passion for solving complex UX problems in mission-critical, real-time environments.

You’ll work alongside engineers, operators, and product teams to design intuitive workflows and spatial interfaces that allow users to plan, command, and monitor autonomous assets with confidence and clarity.
What You'll Do:
Lead design efforts for key GCS capabilities, ensuring user needs are met across the full development lifecycle.
Collaborate with engineering, autonomy, product, and test teams to gather system constraints and translate them into user-centered design solutions.
Influence cross-functional planning, roadmap prioritization, and long-term product vision.
Drive the end-to-end design process—from concept, wireframes, and prototypes to detailed UI specs and implementation support.
Regularly test and iterate on designs with real users, incorporating feedback to improve usability and mission effectiveness.
Help define and maintain a coherent visual and interaction language that supports real-time control, situational awareness, and operational trust.
Advocate for operator experience and usability in high-stakes environments where clarity, speed, and precision are critical.
Contribute to the evolution of our design systems, tooling, and cross-platform interface strategy.
Travel to test flights to perform operator research and support the rollout of new GCS features.
Required Qualifications:
Minimum of 7 years of design, HCI, or related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 4 years of experience; or equivalent experience.
3+ years of experience leading end-to-end product design across complex features or products.
Proven track record designing complex, interactive systems—especially in domains involving spatial data, control interfaces, or high information density.
Demonstrated expertise in Figma as a primary design tool for creating scalable, system-driven designs.
Deep experience working within cross-functional teams, synthesizing and input from Product Management and Engineering.
Experience conducting usability testing and integrating user feedback into iterative design cycles.
Excellent communication skills, with the ability to clearly articulate design rationale and tradeoffs.
Ability to work efficiently, demonstrating bias for action in a fast-paced, ambiguous environment.
Preferred Qualifications:
Experience designing interfaces for real-time control systems (e.g., UAS, robotics, vehicles, or aviation platforms).
Familiarity with military or mission-critical systems and operator workflows.
Understanding of design constraints imposed by low-latency or high-performance software systems.
Exposure to 2D/3D mapping, telemetry visualization, or command-and-control interfaces.
Familiarity with web-based frontends (React, WebGL, etc.) or embedded UI technologies.
Familiarization with, and experience implementing, Military Standards (MIL-STDs) to product design.