At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview
The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.
What you’ll do
- Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
- Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums such as in-person/virtual presentations, white boards etc
- Determine viability of opportunity and map out organizational structure.
- Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
- Consistently provide world-class customer service through the customer life cycle
- Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
What you’ll bring
- BS/BA or equivalent work experience
- 10+ years related industry experiences
- Advanced F5 solution knowledge and relevant experience in key competitor offerings preferred
- Expertise in secure multi-cloud architectures (knowledge of F5 technologies, a plus)
- Experience with two or more public/private cloud vendors and automation toolsets
- Proficiency in containerized/ microservices architecture
- Proficiency in container orchestration solutions (ex: OpenShift, Kubernetes)
- Proficient in multiple programming languages (Python, JavaScript, Golang, etc.) is a plus
- Expertise in joining/leading/organizing meetup to represent F5 is a plus
- Understanding of application security vulnerabilities, threats and controls, and web application firewall (preferred but not required).
- Prior mentorship experience a plus
- Demonstrated leadership capabilities and experience in leading initiatives
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
