Job Description

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

About the Team

The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for prospects by being both technology and domain experts. We are expected to understand our prospect’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).

Location: Seattle, WA

Ideal candidates will be based in the pacific time zone (PST) with a preference for hybrid (2-3 days per week) in our Seattle office. We are open to considering remote applicants as well.

Your Daily Adventures Will Include

Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams

Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery

Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process

Participate in product demonstrations highlighting Outreach's business value

Understanding goals and value propositions for various stakeholders within customer organizations

Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams

Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications

Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers

Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Our Vision of You

Experience – You have 1-3 years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)

Inquisitive – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas

Problem Solver – You are able to translate customer use cases and business goals into scalable, and value-based solutions

Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholder personas

Solutions Consultant, Commercial - Outreach

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