Senior Quality Engineer - Data Analytics, AI and Machine Learning - OneTrust

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Job Title

Senior Quality Engineer - Data Analytics, AI and Machine Learning

Job Location

Atlanta

Job Listing URL

https://boards.greenhouse.io/onetrust/jobs/5674560

Job Description

Strength in Trust

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

We are looking for a Senior Manual Software QA Engineer who will drive and improve the quality assurance function within OneTrust. The Senior Manual QA Engineer will be responsible diving into the details to identify failure points using various data models, mentoring other resources and influencing automation.  

This is a hands-on testing role. In this role, the resource is closely working with the product team to understand the functionality being developed and test to make sure it meets the acceptance criteria. As the resource matures in understanding the breadth and depth of product functionality, the resource should be able to bring in critical thinking to ask the “what if” questions to strengthen the tests.
The role evaluates continuous improvement by looking at repetitive tests and works with the team to get them automated
This role understands customer use cases and usage models in production to begin incorporating the right tests in the release pipeline
This role begins to understand the dependency models and makes informed decisions to test intelligently

Your Mission

The Senior Manual Quality Engineer is responsible for improving the quality of the OneTrust products by identifying and troubleshooting errors. 

As a Senior Manual QE Engineer, you will: 

You Will

Attend team sprint ceremonies.
Attend daily team standup
Pick up the testing work assigned within the team
Provide periodic updates
Support other resources within the team, as seen fit, based on skillset
Continuously learn the system by being hands on and testing the product
Use critical thought to help identify gaps or defects
Identify and investigate issues found during testing, and update test cases based on discovered defects.
Work closely with software developers and software quality analysts to resolve issues.
Work closely with software developers and SDETs to automate repetitive manual testing.
Participate in project-wide reviews of requirements, system architecture, and detailed design sessions
Provide support to customers by actively participating in community boards and proactively answering questions
Provide support to product teams by becoming subject matter experts (SME) in the areas where the resource is the primary responsible individual (DRI)

You Are

Must be experienced in Data Analytics and the testing and validation of AI and ML
A strong background in artificial intelligence and machine learning technologies
Is a quick self-guided, independent learner. Does not depend on the mentor/buddy/manager for repeated sessions. Does enough homework before asking necessary questions.
Is productive within a month of joining the company. The team is aware of this individual and begins to include them for more work. Unearths good defects and can ask the right questions
Effective collaborator. Speaks clearly and succinctly in standups and clearly indicates the status of tasks assigned
Great team player, helps find defects, resolve with right test cases and data and can influence the right level of automation
High energy and is very efficient, effective and reliable
The tests written and conducted by the resource is comprehensive and does not lead to too many escaped defects to production
Continuous improvement areas focusing on the right levels of automation
Exhibits the right attitude, devOps mindset and shift-left principles
Clearly understands customer use cases and can influence the right usability discussions within the product team
Creative simulation of problems in production and right test data in internal test systems
Understands the errors in logs and can troubleshoot product issues
Strong oral and written communication. Ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others  
Proficient communications skills and be comfortable leading meetings as needed 
Strong analytical and problem-solving skills and root causes analysis 
Passion for high quality work and attention to detail

Your Experience Includes 

Bachelor's degree in Computer Science, Engineering, or related technical or business field
 4+ years of experience working in and testing software applications 
3+ years of experience in any of the defect tracking tools like JIRA and test tracking tools like Qtest , ALM, Qmetry
3+ years of experience in Data Analytics and the testing and validation of AI and ML models
Proficiency in Python R, or Java and other relevant (Pandas, Numpy, Scikit-learn, FastAPI, Flask, Tensorflow, PyTorch, Tableau /PowerBI, Apache Spark).
2+ years of experience with database testing (SQL/NoSQL). Must be able to write simple queries to validate data conditions 
2+ years of experience working in an Agile development lifecycle  
Strong knowledge of artificial intelligence and machine learning technologies
Strong analytical and critical thinking skills
Ability to work as part of a team, demonstrate initiative and solve problems independently 
Passion for high quality work and attention to detail 
Strong oral and written communication skills

Extra Impressive

Ability to build dashboards in JIRA and Kibana to drive visibility
Is very familiar with the technology components used within OneTrust stack, like Azure cloud services, java microservices, ingesting and understanding logs using ELK
DevOps experience and can influence the right levels of automation
Knowledge of Cloud-native application, Microservice architecture and Data Mining
Clear mindset on Shift-left principles

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$71,250—$106,875 USD

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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