Senior Product Designer II - Articulate

Job Title: Senior Product Designer II
Job Location: United States
Job Listing URL: https://jobs.lever.co/articulate/9677ea23-dd74-4a9e-928e-8acbefb46181
Job Description: Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective.

As a Sr Product Designer II, you are a strategic, cross-functional leader and usability owner within your product’s tripod. You bring product thinking, sharp design craft, and deep user empathy to your work, helping your team move from discovery to outcomes. You co-lead with your tripod product discovery, shape direction in ambiguous spaces, and ensure we ship learning-focused, trustworthy experiences from early access through general availability.

You are a key voice in your team’s design decisions and a multiplier across the design org. You coach peers, model strong collaboration habits, and contribute to our shared culture of excellence, feedback, and integrity.
What You'll Do
Overall Impact
Act as the design lead within your tripod, partnering closely with Product Management and Engineering to guide product discovery, usability standards, and customer learning.
Take ownership of large, ambiguous features or product areas, and confidently contribute across multiple surfaces to drive clarity and cohesion.
Effectively influence direction through design storytelling, research synthesis, and clear product thinking.
Anticipate edge cases and usability risks early; drive evidence-led iteration across EA, beta, and GA.
Uplevel those around you through mentorship, feedback, and active contributions to team rituals and process improvement.
Raise the bar for usability within a product area, contributing new patterns to our design system to empower team-wide efficiency at scale.

Usability Ownership
Lead usability across your tripod by framing problems, surfacing assumptions, and co-creating solutions informed by data and user insights.
Set and uphold the usability bar from early access to GA, ensuring iterative work feels trustworthy, complete, and customer-ready.
Balance speed and quality while clearly articulating tradeoffs and validating design decisions with lightweight testing.
Apply deep product knowledge and business context to make strategic design decisions that prioritize user success.
Participate in customer discovery sessions and serve as the expert on customer needs within an area

Design Execution
Deliver detailed design specs with full states and interactions, leveraging and contributing to the design system.
Turn complexity into simplicity by designing intuitive flows, wireframes, and high-fidelity prototypes.
Track design decisions and rationale; share proactively to build shared understanding across teams.
Identify, test, and scale new methods, tools, or workflows to improve design and development efficiency across products and teams.
Lead Design QA in collaboration with Eng and QA partners, ensuring usability, consistency, and polish are upheld before launch.

Collaboration & Tripod Leadership
Serve as a trusted partner in your product tripod, owning usability and helping shape roadmap priorities, scope decisions, and product bets.
Own the prioritization and scoping of design initiatives that span multiple projects, ensuring alignment and creating visibility where design work is happening.
Facilitate alignment across disciplines by making problems visible to peers and leadership, decisions clear, and evidence central to the conversation.
Support a culture of inclusive feedback by seeking input from peers and partners early and throughout the process while owning the ultimate usability outcome.

Team Citizenship
Model high standards of craft, collaboration, and accountability.
Mentor mid-level designers, offering guidance on design systems, critique, and career growth. Share product thinking and usability expertise across the broader org, supporting cross-functional growth.
Proactively contribute to team rituals (crits, QAs, planning) and help evolve design practices and processes.
Be a culture carrier, championing inclusivity, curiosity, and feedback in your day-to-day work.
What You Should Have
8–10 years of product design experience, including ownership of end-to-end solutions in modern SaaS environments.
A strong portfolio demonstrating design leadership across complex, multi-state flows or systems.
High level of expertise in Figma and a solid understanding of responsive design and design systems.
Fluency in user-centered design principles, usability heuristics, and rapid prototyping techniques.
Experience working in empowered product teams (tripods or trios) and driving outcomes through collaboration.
Excellent storytelling and communication skills, bringing others along in your thinking.
Self-directed, resilient, and proactive, you seek clarity, raise the bar, and unblock others.
Highly accountable and strong prioritization skills
Proven track record of influencing organizational design strategies beyond direct product scope.
Nice To Haves
Experience with hypothesis-driven product development
Familiarity with user research tools (e.g., Maze, UserTesting, or analytics platforms)
Track record of mentoring or leveling up peers