Senior Product Designer I - Articulate

Job Title: Senior Product Designer I
Job Location: United States
Job Listing URL: https://jobs.lever.co/articulate/76a17f4d-8b38-4896-af16-ce3d7dc10df2
Job Description: Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective. You demonstrate an understanding of how your product area connects to broader organizational goals, and you consider company-wide objectives when shaping design solutions.

As a Sr Product Designer I, you are a trusted problem solver and tripod lead and usability owner in a well-defined but increasingly complex product area, where you deliver solutions with minimal guidance. You bring strong design craft, user empathy, and product thinking to help your team move from discovery to delivery. You partner closely with Product and Engineering to shape usability, discovery, and delivery within your scope, ensuring solutions are usable, cohesive, and aligned with business goals.
What You'll Do
Overall Impact
Act as the design lead within your tripod, owning usability and guiding discovery and alignment in partnership with PM and Eng.
Own discovery and a minimum single problem area end-to-end, delivering clear, usable, and polished design hypotheses and solutions.
Advocate for usability in tripod decisions and support discovery by contributing evidence and design insights.
Deliver thoughtful design solutions that balance user needs, technical feasibility, and business outcomes.
Share feedback and perspective with peers, supporting mid-level designers through collaboration and critique.
Contribute to the design system through use, refinement, and feedback to ensure consistency across surfaces.
Usability Ownership
Own usability within your tripod by proactively surfacing risks, testing assumptions, and ensuring solutions are user-centered.
Set and uphold the usability bar from early access to GA, ensuring iterative work feels usable, intuitive, valuable, and strategically impactful.
Optimize for speed to value while clearly articulating smart quality tradeoffs and building highly usable experiences through a longer journey of experimentation.
Translate product opportunities into clear design concepts, validated through lightweight testing.
Participate in customer discovery sessions and synthesize research insights into actionable design direction.
Apply working knowledge of products, users, and competitive landscape to inform product decisions.
Design Execution
Model practices of testing and experimentation that enable fast learning and continuous value delivery into the hands of customers.
Deliver detailed design specs, flows, and prototypes that consider states, interactions, and edge cases.
Create high-quality, intuitive, and cohesive experiences leveraging and contributing to the design system.
Test design ideas and hypotheses through lightweight prototyping and usability testing.
Collaboration & Tripod Leadership
Act as the design lead in your product tripod, helping shape roadmap scope and priorities while ensuring usability and alignment.
Drive project planning within your scope, setting clear timelines and priorities.
Ensure timely delivery by balancing trade-offs and managing competing demands across design, product, and engineering.
Facilitate collaboration across PM and Eng partners by making decisions visible, surfacing trade-offs, and building shared understanding.
Support design QA in collaboration with Engineering and QA partners to uphold usability and polish.
Team Citizenship
Model strong design practices in critiques, team rituals, and cross-functional reviews.
Actively research and share industry trends, benchmarks, and emerging design practices to help elevate the team and inform product direction.
Proactively contribute to team rituals for your tripod (crits, QAs, planning) and provide support to your design team peers for a net positive impact. Share knowledge and feedback with peers, helping elevate design work across the team.
What You Should Have
5+ years of product design experience, including ownership of end-to-end features in SaaS environments.
Strong portfolio demonstrating high-quality user flows, wireframes, prototypes, and visual craft.
Fluency in Figma and experience working with and contributing to design systems.
Strong understanding of user-centered design principles, usability heuristics, and rapid prototyping techniques.
Experience collaborating in empowered product teams (tripods/trios).
Strong communication and storytelling skills; able to explain design rationale clearly to peers and stakeholders.
Self-directed, resilient, and collaborative — you seek clarity, raise the bar, and support others.
Nice To Haves
Experience with hypothesis-driven product development.
Familiarity with user research tools and usability testing methods.
Experience sharing knowledge with peers or contributing to design culture.