Senior Product Designer - Attentive

Job Title: Senior Product Designer
Job Location: New York, NY
Job Listing URL: https://jobs.lever.co/attentive/5b767373-e97a-4459-a3c9-0f443dd6817d
Job Description: Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role
We’re looking for a Senior Product Designer who will shape the next generation of Attentive’s on-site growth experiences. You’ll design the tools and user experiences that help brands capture more high-quality subscribers and conversions — while making it effortless for marketers to create, personalize, and optimize their campaigns.

The Creatives team powers the on-site experiences that help brands grow their customer lists and drive conversions. We’re responsible for building and optimizing the creative tools that appear directly on clients’ websites — from sign-up units to new interactive formats — seen billions of times each day.

You’ll join a group of designers, engineers, and product managers who are passionate about turning on-site engagement into a growth engine for brands. We’re a team that loves solving big, complex problems at scale and we’re just getting started.

This is a hybrid role based in our New York City office, with in-office days Tuesday through Thursday. Because let’s be honest—whiteboards are more fun in person.
What You’ll Accomplish
Lead end-to-end design for key initiatives that power customer growth directly on client websites
Conceptualize and prototype new ways to use AI for personalized, 1:1 creative experiences — from tailored copy to conversion-optimized layouts
Collaborate closely with PMs and engineers to translate customer insights and data into product experiences that drive measurable growth
Own and evolve design systems, ensuring consistency across tools while enabling experimentation
Partner with marketing and research teams to understand user behavior, pain points, and opportunities for higher list growth
Mentor and collaborate with other designers, helping to elevate design craft, storytelling, and outcomes across the team
Your Expertise
5+ years of product design experience, ideally in SaaS or growth-oriented products
A strong portfolio demonstrating your end-to-end design process and impact — from discovery to high-quality execution
Strong systems thinking and interaction design craft, with an ability to turn complexity into clarity
Deep experience in interaction design, UX strategy, and visual design
Experience designing for data-driven or AI-powered experiences is a plus
You thrive in environments that blend creativity, analytics, and experimentation
You’re comfortable moving quickly, iterating based on feedback, and balancing craft with business outcomes
You’re passionate about helping brands connect with their audiences in new, more human ways