Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Our goal is to accelerate EMEA growth by enabling country teams to execute local growth plans — with a primary focus on driving demand. We work closely with marketing, growth marketing, product, communications, data science, and policy at both central and local level to develop scalable, holistic programs across markets.
The Difference You Will Make:
As a Senior Growth & Operations Manager, EMEA, you will work with both Country and EMEA leadership to develop and execute growth initiatives to accelerate Airbnb’s business in the region.
Your attention to detail, analytical mindset, organization and communication skills will all ensure you succeed. You love to work on multiple priorities, run complex workstreams in parallel and thrive in fast-paced, ever changing environments. You want a role where you will both define strategies then flawlessly execute them. You're equally comfortable presenting to leadership and managing the operational details of a project.
This role is based in either London, Berlin, or Barcelona (hybrid, 2 days a week in the office), and is not eligible for relocation support.
A Typical Day:
- Own the conception, execution, and measurement of cross-functional business initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, working with cross-functional stakeholders to achieve the solution and driving post-mortem on learnings. These initiatives will span across the demand, supply, and regulatory surfaces of the business, both on tactical short-terms wins and strategic long-term actions.
- Support business growth and acceleration by sourcing and operating innovative levers. Concretely, this means sizing, coordinating and operating pilots around broad topics such as traffic, CRM, growth marketing, new supply segments, distribution partnerships…
- Drive regular business operation meetings and initiate meaningful conversations. Concretely, this means organizing and leading weekly meetings or working routines with cross-functional project teams (sales, marketing, product, community, legal…) to ensure key initiatives are on track and escalate accordingly when relevant.
- Present analysis, insights and actionable plans to the regional leadership team to drive key business decisions. Concretely, this means using and merging available data sources and tools, internal and external to analyze macro and micro trends and define a key problem to solve. Then based on consultation with internal stakeholders, framing a recommendation and plan to support leadership decisions.
Your Expertise:
- Qualified candidates will have 6+ years of work experience, preferably with experience in business consulting or Strategy and Operations in a scale-up. Tech background is a plus.
- Business background with understanding of operations and/or sales, growth marketing and commercial partnerships.
- Strong project management experience working cross-functionally with multiple departments, ideally in tech companies or in innovation business units. Mastering of project management frameworks and methodologies. Ability to frame issues and develop hypotheses to solve them. Ability to organize and prioritize work, for oneself as well as for various functions to achieve common goals.
- Analytical mindset, able to conduct end-to-end business analysis, leveraging excel and AI tools. SQL or Python knowledge is a plus.
- Hands-on approach and detail-oriented. Getting things done fast and learning by doer mindset.
- Written and verbal communicator with strong presentation and influence skills.
- Fluent in English required; another European language is a strong plus.
- Location: London, Berlin or Barcelona, willing to come frequently to the office.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
