Must reside in the following states to be considered for a Seasonal Role:
AR, AZ, CA, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NY, NV, OK, OR, TN, TX, UT, VA, WA, WI
Please note: This is a remote seasonal role, starting in late October through December 2026.
The Role:
Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Print Quality Assistants to join our team for the holiday season, using both design insight and creative talent to provide outstanding service to our customers. You will play a key role in improving the overall experience for customers who have received less than perfect products.
As a Seasonal Print Quality Assistant, you will work closely with customers via email to resolve post-print issues and assist with creating new orders. Each case is unique, and you’ll be responsible for identifying problems, reworking design files, and coordinating with our printing facilities to ensure customers receive the highest quality product.
You will play a key role in delivering an exceptional customer experience and building brand loyalty through effective issue resolution. The ideal candidate is detail-oriented, has excellent written and verbal communication skills, is comfortable using Adobe Creative Suite, and enjoys problem-solving in a fast-paced environment.
Minted is open 7 days a week, and we ask you to work at least 1 weekend day. While we do our best, your days off may not be consecutive.
#LI-Remote
You WIll:
Research and thoroughly document the root causes of the replacement order.
Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations.
Reference a wide range of resources to determine the best solution for our customers.
Work directly with customers over email to design and replace original orders.
Work in a production environment to troubleshoot technical, design, and print errors.
Work collaboratively with other teams to ensure we deliver outstanding service
You Have:
Excellent written and verbal communication skills.
The ability to think critically to solve problems.
Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro. InDesign and Lightroom are a plus.
G-Suite experience
The ability to produce high-quality design and work in a fast-paced environment
The ability to work effectively in a team-oriented environment
You are flexible and open to new challenges
The ability to learn and work remotely and engage effortlessly with coworkers and leadership, you take feedback well, and are eager to learn more.
What You'll Gain in Return:
Expand your knowledge of Photoshop and Illustrator
Experience working with print-ready files
Growth opportunities — the role is excellent for recent grads looking to build a strong resume
Gain customer service experience
Salesforce Lightning experience
Fun, friendly, and diverse team culture
