About the Role:  

We are looking for a Revenue Operations Director – Americas to lead RevOps for our high-growth Americas region, one of the company's largest revenue-generating markets. This is a critical regional role that bridges Americas Sales, Marketing, and Customer Success leadership with Global Revenue Operations to drive scalable growth, operational excellence, and full-funnel alignment across strategy, execution, and planning.  

Based in NYC, Arlington, or Chicago, this role is ideal for an experienced leader with a strong mix of strategic thinking, technical systems depth, and analytical horsepower who can operate cross-functionally in a complex, fast-paced, global organization. You will own the operational heartbeat of the Americas’ go-to-market motion — from pipeline generation through renewal.  

Key Responsibilities:  

Lead RevOps Americas Strategy & Partnership Across Go-to-Market Functions:  

• Serve as the primary operational partner for Americas Sales, Marketing, and Customer Success leaders, enabling their teams with the tools, insights, and process support needed to hit targets.  

• Own day-to-day operational support for regional GTM teams, including deal structuring, CRM support, pipeline inspection, and cross-functional escalations.  

• Ensure tight alignment between global and regional priorities, proactively advocating for Americas-specific market dynamics, customer segments, and competitive nuances.  

Tech and Tools:  

• Serve as the regional leader for the entire RevOps tech stack — ensuring systems support local workflows throughout the revenue cycle. Collaborate with the RevOps global service owners to ensure technology and data are accurate and efficient.  

• Drive adoption and optimization of GTM tools across the region through ongoing enablement programs and change management.  

• Identify and prioritize improvements to tooling and integrations that increase seller productivity and pipeline visibility.  

Revenue Planning:  

• Design and maintain territory and account segmentation models that reflect the Americas market dynamics, including SMB, Mid-Market, and Enterprise tiers across North America and Latin America.  

• Partner with global RevOps and regional sales leadership on quota setting, allocation, and capacity modeling.  

• Monitor coverage models and recommend adjustments based on performance trends, whitespace analysis, and headcount planning.  

Revenue Performance and Insights:  

• Own the Americas forecasting process, including weekly forecast calls, pipeline health reviews, and call accuracy tracking.  

• Deliver accurate, actionable reporting on pipeline health, revenue attainment, productivity, and funnel conversion metrics.  

• Provide data-driven insights and recommendations to GTM leaders to identify risks, accelerate deals, and improve win rates.  

• Ensure timely and reliable executive reporting for QBRs, board prep, and regional planning reviews.  

Qualifications:  

• 7–10 years of experience in Sales, Revenue Operations, Sales Operations, or related GTM strategy roles in B2B SaaS or enterprise software environments.  

• Expertise in CRM and BI tools (Microsoft Dynamics and Power BI preferred; Salesforce experience also valued).  

• Proven experience in sales performance, planning, and insights, including territory design, quota management, revenue forecasting, and GTM capacity planning.  

• Strong analytical skills with high proficiency in Excel/Sheets and data visualization tools.  

• Experience supporting large, distributed Americas sales organizations; North America and LATAM experience strongly preferred.  

• Demonstrated ability to influence and partner with senior stakeholders across sales, marketing, finance, enablement, and product.  

• Exceptional written and verbal communication skills; comfortable presenting complex data and strategic recommendations to executive leadership.  

• Highly organized, self-directed, and proactive — thrives in fast-paced, high-growth environments.