Project Manager - Five9

Position: Commercial Project Manager 1

Location: Manila, Philippines

Key Responsibilities:

• Manage multiple unrelated projects simultaneously.
  • Creating Project Plans
  • Eliciting and defining Customer requirements                 
• Participate in extended learning opportunities with multiple vendors to increase skill and knowledge within the role.
• Review and assist in accurate project compliance and data management.
• Effectively communicate status/updates to direct line management and PM, project peers.
• Supervise interaction with internal stakeholders in Professional Services and Sales.
• Receives periodic and general instructions on new assignments.
• Learn leadership skills from peers.

Key Requirements:

• 1-2 years of industry experience (Implementation or Professional Services), Technical Account Manager, or Sales Engineering position - Call Center industry experience is highly desired.
• Strong organizational, technical, and communication skills.
• Willingness to learn.
• Completed PH PM Onboarding or Training Program.
• Strong capability to interact with multiple vendors.
• Self-Starter, ability to manage various implementations simultaneously.

 Key Skills:

• Experience with managing multiple projects across multiple customers simultaneously.
• Must possess a combination of project management skills and client development.
• Knowledge of Call Center and software as a solution.
• Leadership skills.