Product Manager, Tablo Console and Service - Outset Medical

Position Overview: Product Manager, Tablo Console and Service

Outset is looking for an energetic, technically minded, strategic, curious, and authentic technical product manager to help objectively shape and drive the Tablo product portfolio (console and service platform) now and into the future.

This individual will represent the market, user, and clinical needs to create and maintain a consistent and measurable console product roadmap. The product manager shall own all aspects of product management for the current Tablo product line defining and driving the “what, where, and when” of the product pipeline.

Additionally, this individual will own all product and market activities to define and guide the service strategy for Outset across all markets: from hospital to home. The product manager will represent both internal customers (field service, customer support, sales) and external customers (from biomedical engineers to medical directors) to create and maintain a consistent and measurable service and device performance product roadmap for Outset.

Together with interaction design and clinical development, the product manager will work closely with engineering and service teams to ensure a streamlined prioritization process valuing positive patient outcomes, innovative technology, and an enabling user experience. Lastly, this individual will need to effectively transition projects to the commercial downstream marketing and sales teams to ensure successful product launches and promotion. 

Essential Job Functions

• Lead cross-functional teams to define product requirements, prioritize features, and manage the product development lifecycle from concept to launch.
• Determine product vision, strategy, pricing and positioning of the console and service product line in a large, rapidly growing market that has been starved of innovation.
• Assess market opportunities and define the user and clinical needs across hospital, in-center, and self-care dialysis markets.
• Partner closely with the software and regulatory teams to prioritize new features across various internal and external stakeholders (commercial, service, reliability, etc.).
• Develop and execute go-to-market strategies, including pricing, positioning, and promotional activities, to drive product adoption and revenue growth.
• Translate the market, user, and clinical needs into clear and testable prioritized design inputs (own the product requirements) to help drive a streamlined product development process.
• Manage console product roadmap release plans considering competitive positioning and pricing.
• Lead data driven prioritization of product development activities including the creation of business cases, while managing tradeoffs and balancing cross functional team timelines with company goals.
• Responsible for ensuring there is an appropriate strategy for validating new and revised feature functions that meet defined customer needs in a safe and effective manner.
• Build and maintain relationships with key stakeholders, including health systems, sales personnel, physicians, and skilled nursing facilities.
• Be the subject matter expert of Outset’s console products and their features both internally and externally.
• Spend significant time in the field with service and sales personnel, KOLs, customers and at industry conferences to understand market stakeholder needs, ideas, and to stay at the forefront of market dynamics and trends
• Ensure adherence to Company Quality policy and procedures

Requirements:

• Minimum BS in engineering, math, science, or related, or equivalent experience.
• 3 years’ experience managing sustaining medical capital and/or software ecosystem product management, positioning and placement.
• Strong business acumen and experience in creating financial business models and new project pitches.
• Excellent communication skills (both written and verbal in English, Spanish is a plus) and able to present ideas clearly in a public setting.
• Excellent interpersonal, social, negotiation, and decision-making skills to build effective relationships across a wide variety of stakeholders
• Self-starter who can remain positive and empathic while balancing a realistic and objective mindset
• Strategic and creative thinker who is intellectually curious and able to bridge technical, clinical, regulatory and sales leaders internally and customers (from the biomed to the nephrologist to the patient) externally
• Strong team player who can incorporate input from others and can generate consensus through inclusion
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Good organizational skills and ability to meet tight deadlines in an environment of competing priorities.
• Ability to travel up to 15% time (US)

Desired Qualifications: 

• MS, MBA or formal education in marketing/strategy preferred
• 5+ years of relevant experience in medical devices with excellent medical and business acumen (experience in products relating to chronic disease management a plus)
• Experience with end of life or secondary market product management desired

Expected salary for this position: $140,000-165,000 + bonus and stock