About Rocket Lawyer
We believe everyone deserves access to affordable and simple legal services.
Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
The London office is based in Shoreditch. When you join our team, you'll become part of a growing company, surrounded by the best talent, all working toward a shared goal that you can feel good about at the end of the day. So if you share our passion for justice, technology, AI and just helping people in need, we want to meet you.
About the Role
We are looking for a Principal Product Manager to lead the Rocket Legal Artificial Intelligence team and the development of our AI solutions, including Rocket Copilot. Rocket Lawyer is building the safest and most ethical legal platform by combining the latest advances in AI with the power of legal, tax and business professionals. AI and ML is a key capability of the Rocket Legal Cloud enabling us to provide affordable and simple legal services across the globe.
Reporting into the Chief Product Officer at Rocket Lawyer, this role will head up all AI work at Rocket Lawyer, working directly with Marketing, Design, and Engineering, and with our C-level Executive team. Rocket Lawyer is developing its AI solutions on Google Gemini and so additionally you will manage the collaboration with the Google Cloud team. You will be responsible for our AI portfolio of solutions for individual, small business and enterprise customers, in multiple markets, planning and delivering on our AI product roadmap in order to create a delightful experience for customers and to grow product revenue. You must have plenty of experience in Artificial Intelligence and Machine Learning, agile product delivery, and in launching and optimising products to create significant value for customers and in driving rapid revenue growth.
Responsibilities
Drive AI product development to fulfil the Rocket Legal AI strategy across the companyCommercially manage a portfolio of AI solutions, working with Engineering and Finance to ensure product is delivered on time to meet financial goalsWork with the Product Marketing team to shape and take new AI solutions to market, and optimising them in market to drive metric improvements, meet KPI targets and customer needWork with the Project Management team to ensure the timely delivery of AI solutions to marketWork with our head of Data Architecture and CTO to develop our ML platformCollaborate with cross-functional peers and the executive team to ensure your team is aligned with business objectivesEstablish and manage a team of AI specialists to develop and operate our Rocket Legal AI solutionsStay current on industry trends and emerging technologies in the AI/ML space, and apply relevant insights to improve Rocket Legal AI capabilitiesManage our collaboration with the Google Could team
Experience
8+ years of product management experience building mobile and web products for consumers, small businesses and enterprises3+ years experience developing and managing AI/ML productsExtensive experience in Product Management discipline doing analysis, market & customer research, owning roadmap, and deliveryKnowledge of the ML workflow, spanning from annotation, model training, model serving, scoring, pre/post processing, productionization and feedback captureKnowledge of data ecosystems, spanning from data ingestion, data engineering, data quality, data orchestration, and data privacy considerations and governanceLeadership and people management experience building and leading high-performance product teams that collaborate well with design, engineering, marketing, and finance teamsExperience operating and thriving in a high-growth, metric-driven, results-oriented, and hands-on environmentExcellent ownership and communication skills and the ability to navigate a matrixed organization in order to drive execution As much a doer as a thinker, who makes timely decisions, with the creativity to deliver incredible customer value and rapid product revenue growthA belief in our mission, culture and passion to make the law affordable and simple so that everyone has has access to justice
