At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!

The Manager of Global Customer Success Operations is a key support team member within our Customer Success Organization. The main priority for this role is managing the global team of customer success engineers supporting Ouster Lidar sensors. Ideally, this person is experienced in hardware and software support, experience working with 3rd party repair centers, and is process oriented. This role will be a key interface between the support organization and our engineering, quality, and operations teams at Ouster.