Legal Operations & Compliance Manager - Houzz

Job Title: Legal Operations & Compliance Manager
Job Location: Remote - US
Job Listing URL: https://jobs.lever.co/houzz/9d267c23-7f3e-4e76-82cb-35ac7460da2b
Job Description: About the Role
The Legal Operations & Compliance Manager will play a pivotal role in helping the Legal team perform at a high level. The person in this role will enhance and maintain the critical workstreams and infrastructure that enable Houzz’s Legal Team to accelerate the company’s continued growth and success, while also handling day-to-day tasks to support our attorneys. The role is fully remote and will report to the General Counsel.

This role involves designing, implementing, and overseeing processes, technologies, and strategies to enhance the efficiency, transparency, and overall performance of the Legal Team. You will collaborate closely with other members of the Legal Team, cross-functional stakeholders, and external vendors to drive effective legal operations. You will also use your broad understanding of in-house legal department practices and client service orientation to support the company’s corporate compliance, dispute resolution, and privacy-related matters.

About You
You are a self-starter who thrives in a dynamic environment. You understand that no two weeks may look alike at a fast-moving tech company and find energy in handling a variety of issues. You can help put out fires on a day-to-day basis, but also think long-term and build processes for the future. You enjoy and are confident in interacting with people across the organization at all levels of seniority.
What You’ll Do
Manage Legal’s Processes, Systems, and Technology: Manage and continuously improve the Legal Team’s processes, systems, and technology including:
Own and administer the Legal Team’s technology tools (e.g., a CLM tool like Ironclad and matter and spend management software like SimpleLegal).
Manage workflows for the company’s NDAs, DPAs, contractor agreements, and other agreement types. Review and negotiate third-party agreements.
Identify and implement solutions to improve knowledge management and access to information within the team and across the organization.
Develop and oversee training and user adoption of new solutions.
Build out internal Legal intranet pages and maintain a consistent cadence of communication relating to Legal initiatives.

Corporate Compliance:
Maintain business qualifications for domestic and international entities.
Coordinate with outside counsel on routine corporate filings for entity changes.

Data Analytics and Reporting:
Manage contract renewal reporting process.
Compile, analyze, and report on metrics to assess efficient utilization of Legal Team resources and achieve greater productivity, while ensuring alignment with the team’s objectives.

Project Management:
Provide project management support for the Legal team, including project plan development, status management, and task tracking.
Simultaneously manage multiple projects in a fast-paced environment and prioritize projects along with ad hoc requests/initiatives.

Support Privacy Program:
Work with our Chief Privacy Officer to plan and maintain an engagement strategy, define objectives, and address privacy-related controls, risks, and issues.
Assist with ROPA, PIA, DPA’s and other key privacy documents.
Manage calendars for updating external and internal privacy policies and guidelines.

Litigation & Dispute Resolution Support:
Track and respond to a wide variety of inquiries, including from customers, regulators, and creditors (UCC notices).
Respond to subpoenas.
Maintain a robust template library and constantly improve on the substance of the responses.
Support litigation and dispute resolution matters.
At a Minimum, We’d Like You to Have
A passion for legal, compliance, and privacy matters.
5+ years experience working on a legal or compliance team in-house or at a law firm.
Experience with legal management tools (e.g., Ironclad, Simple Legal, Box, Salesforce, and Adobe Sign) and other work technology tools (e.g., Google Suite, Slack, and Microsoft Word).
Flexibility to adapt to changing priorities, business and organizational needs.
The ability to operate independently in a fast-paced, small but growing environment and work proactively with various teams across the organization.
Strong writing skills with a focus on creating clear, concise, and comprehensive documents and reports.
Excellent verbal and written communication skills, with the ability to effectively convey legal and privacy concepts and requirements to non-technical stakeholders.
Self-motivated and capable of working independently with minimal supervision in a fully remote setting.
Experience in managing privacy programs and ensuring ongoing compliance across an organization.
Industry privacy certifications, such as CIPP/E, CIPM, CIPT, or CISSP, are a bonus.