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Facilities Coordinator (R4742) - Shield AI

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Job Title
Facilities Coordinator (R4742)
Job Location
Dallas, Texas
Job Description
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facilities needs.
What you'll do:
  • Greet and assist visitors, ensuring a positive and professional first impression
  • Manage emails and general inquiries, routing as appropriate
  • Coordinate visitor access, badging, and check-in processes
  • Maintain front desk organization, cleanliness, and readiness at all times
  • Schedule meetings and manage conference room bookings
  • Support office operations including mail distribution, deliveries, and supply inventory
  • Coordinate with vendors and service providers as needed
  • Assist with planning and execution of office events and meetings
  • Partner with Facilities, IT, and Security teams to support workplace needs
  • Maintain accurate records and handle sensitive information with discretion
  • Required qualifications:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
  • 1–3 years of experience in a front desk, receptionist, administrative, or customer-facing role
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and/or Google Workspace
  • Experience managing phones, calendars, and visitor coordination
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Professional demeanor with a customer-service mindset
  • Reliable, punctual, and able to handle sensitive/confidential information
  • Preferred qualifications:
  • Associate’s or Bachelor’s degree in Business Administration, Communications, or related field
  • Experience in a corporate or high-growth blended manufacturing/office environment
  • Familiarity with visitor management systems (e.g., Envoy, iLobby)
  • Experience supporting facilities, office operations, or workplace services
  • Basic knowledge of access control systems and office security protocols
  • Proficiency with scheduling tools (e.g., Outlook calendars, conference room booking systems)
  • Experience coordinating vendors, deliveries, and events
  • Ability to support event coordination (meetings, trainings, office events)
  • Strong problem-solving skills with the ability to work independently
  • Experience handling confidential or sensitive information in a professional setting
  • Everything You Need, One Platform.

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    Shield AI Headquarters Location

    San Diego, CA

    View on map

    Shield AI Company Size

    Between 500 - 1,000 employees

    Shield AI Founded Year

    2015

    Shield AI Total Amount Raised

    $1,313,144,960

    Shield AI Funding Rounds

    View funding details
    • Series F

      $240,000,000 USD

    • Debt Financing

      $200,000,000 USD

    • Series F

      $300,000,000 USD

    • Series E

      $60,000,000 USD

    • Series E

      $90,000,000 USD

    • Debt Financing

      $75,000,000 USD

    • Series D

      $210,000,000 USD

    • Series C

      $70,000,000 USD

    • Debt Financing

      $20,000,000 USD

    • Series B

      $25,000,000 USD

    • Series A

      $10,000,000 USD

    • Series A

      $10,500,000 USD

    • Seed

      $2,049,999 USD

    • Angel

      $595,000 USD