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Director, Network Analytics - Quest Analytics

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Job Title
Director, Network Analytics
Job Location
United States
Job Description
Your Quest: Help make a big difference in healthcare access

At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging, and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans.

We are growing and looking for a Director to join our Network Analytics team. This role will be responsible for aligning, directing, and overseeing the delivery of data, analysis, and insights necessary to achieve Quest’s objectives while supporting network analytic needs of its clients. The role will own deploying performance insights for strategic and operational decision-making for Health Plans. This is a key leadership position responsible for executing on the analytics needs of payers and providers in the healthcare landscape, facilitating the curation of data and analytics, consisting of real-time, historical trended, and predictive tools.
What you'll do:
  • Primary point of contact to decipher and gather analytic needs of clients, market feedback, and internal stakeholder data needs
  • Manage & maintain stakeholder relationship in a cross functional environment. Work with leaders and analysts at different levels, pull together a coherent analytics strategy and communicate effectively to department leaderships.

  • Set expectations and standards to high quality analytics, data visualization, dashboards, and other insights that will be leveraged by clients for decision-making, such that the data are simple, easy to interpret, actionable, and elegant.

  • Develop a rigorous process for quality assurance.

  • Listen to market needs, keep ears to the ground and understand drivers of client needs, articulate the needs into digestible bites and translate into analytic methodology terms.

  • Actively participate in client conversations, internal planning meetings and present work pertaining to strategic and business planning.

  • Collaborate with appropriate leadership to develop and manage requirements for data accessibility and decision-making needs. Maintain an active knowledge and understanding of changing healthcare environments and use that knowledge to produce and implement data solutions.

  • Ensure data integrity, quality, availability, and consistency while providing consultation and support to data users and other key stakeholders across the organization. Proactively identify data quality issues and risks as well as opportunities for enhancement.

  • Provides leadership to data analysts through connecting initiatives with data required to move the organization forward.

  • Create and present executive level PowerPoint summaries of key analyses and projects to various stakeholders including senior leadership within and client community.

  • Manage key customer requests ensuring that the most impactful work is prioritized and that the level of effort expended is aligned with the organizational goals.
  • What you will need:
  • Excellent organizational, analytical, interpersonal, management and verbal and written communication skills that enable effective communication to non-technical audiences.
  • Ability to fully understand business goals and metrics and translate requirements into actionable analysis.
  • Detail-oriented and results driven with a passion for producing high-quality deliverables.
  • Master’s degree in information systems, public health, business, or a healthcare field preferred
  • 7+ years of progressive experience working, preferably in a healthcare organization.
  • Data management, business intelligence platform or information system experience required.

  • Skills / Abilities / Competencies Required

  • Expert level knowledge of payer business, health plans and network management
  • Experience with payer and provider data, provider performance measures.
  • Comprehensive understanding of clinical, operational, and financial data in healthcare
  • Strong knowledge of the healthcare industry, payer-provider contracting process and nuances
  • Experience in effectively displaying data and information and developing analytics and reporting tools to address specific healthcare business problems.
  • Exceptionally strong analytic skills and diligence
  • Customer service focus with flexibility to adjust style and approach to the situation and/or project.
  • Strong oral and written presentation skills
  • Ability to work with and communicate effectively with a wide range of people including strategy leaders, network management group at payers, internal analytic teams, senior management, and individuals at all levels.
  • Excellent interpersonal and communication skills and ability to manage sensitive situations with exceptional judgment and discretion.
  • Ability to plan and manage multiple projects at the same time, effectively prioritize, and set timeline expectations with all parties involved.
  • High-level understanding of information systems, cloud environments, software configuration issues and databases. Experience with business intelligence platforms.
  • Ability to work independently as well as collaboratively at all levels.
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    Quest Analytics Headquarters Location

    Appleton, WI

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    Quest Analytics Company Size

    Between 200 - 500 employees

    Quest Analytics Founded Year


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