Business Analyst - PayJoy

Job Title: Business Analyst
Job Location: Johannesburg
Job Listing URL: https://jobs.lever.co/payjoy/7ded2667-83b4-49fd-813c-cd728f6f19c9
Job Description: About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Business Analyst will be responsible for analysing complex data sets, developing reports and translating them into actionable insights, enhancing operational efficiency and driving strategic initiatives.
Responsibilities
Analysing, interpreting and transform raw data into actionable insights
Gathering business requirements, collecting and cleaning data, developing visualisations and reports, identifying trends and patterns, collaborating with stakeholders, and tracking KPIs.
Developing dashboards, reports, and visualisations to create interactive and visually appealing representations of data that facilitate easy comprehension.
Identifying trends and patterns in the data is essential for providing actionable recommendations. Detect correlations, anomalies, and emerging trends that might impact the business.
Ensure data accuracy, reporting integrity, and overall quality. Establish best practices for data governance and verification processes to maintain high standards of data quality, which is essential for building trust in the insights generated.
Track KPIs and measure performance by establishing relevant KPIs and creating systems for ongoing performance measurement.
Skills & Qualifications
Degree in Business or related discipline.
Proficiency in BI tools such as Power BI, Tableau, and Looker is paramount.
Solid understanding of SQL and databases is crucial
3+ Years Experience
Analytical thinking and soft skills like communication and collaboration are also critical.
Strong communication and presentation skills are necessary to convey insights clearly and compellingly.
A problem-solving mindset is equally important
Benefits
Health Insurance - Company funded for employee and immediate family.
Life insurance - Company funded
Pension Fund - Company funded
Vacations 20 days
Phone finance, Headphone, home office equipment and fitness perks.
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk