Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva Link’s vision is to build connected data applications that improve research and patient outcomes.
As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who do rule-based web research. You will design business processes and drive process improvements as well as technology improvements.
You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged.
To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers.
The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.
What You'll Do
Lead a team of around 30 researchers
Implement impactful quality and efficiency projects
Build a dynamic, proactive, and high-performing team
Own your team’s KPIs and its performance
Collaborate with engineering teams on process automation
Escalate all risks and incidents early and unambiguously
Develop a positive team culture of high engagement, excellent quality, and fun
Requirements
People leadership experience
Proven knowledge in business process design, management and optimization
1+ years work experience
Comfortable working remotely in an international environment
Nice to Have
Connection with Life Sciences (education or professional experience)
Perks & Benefits
Opportunity to work in a diverse and international workspace
Life insurance
Charity bonus
Pension bonus
Fitness reimbursement
Compensation
Total compensation: 30,000 - 45,000 EUR
The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
