SECTION I · THE BRIEF
Brief #85292Updated 21 SEP 2026BANGALORE, KARNATAKA, INDIALeverSOUTH BAY
Employbl Company Profile

Associate Software Development Engineer - R01571396

We help businesses define digital transformation objectives and turn them into actionable market strategies.

Location
Bangalore, Karnataka, India
Company size
5,000–10,000
Posted
Today
Via
Lever
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Associate Software Development Engineer - R01571396

Brillio· Bangalore, Karnataka, IndiaView company profile


Job title
Associate Software Development Engineer - R01571396
Job location
Bangalore, Karnataka, India
Job description
Associate Software Development Engineer
Job requirements
Experience Range: With 4 to 8 years of hands-on experience in Salesforce Service Cloud development, including substantial expertise in case management and automation. Key Responsibilities:
  • Develop and implement tailored solutions on Salesforce Service Cloud to enhance case management, field service, and digital engagement.
  • Configure and optimize Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, and Self-Service portals to maximize operational efficiency.
  • Build and maintain automation using Salesforce Flows, Process Builder, and Apex triggers to streamline business processes.
  • Integrate Salesforce Service Cloud with external systems and applications using REST/SOAP APIs and middleware tools.
  • Resolve complex technical issues to ensure high availability and optimal performance of Service Cloud applications.
  • Collaborate with business stakeholders, analysts, and QA teams to gather requirements and deliver robust solutions.
  • Implement security best practices, including user roles, profiles, and permission sets within Salesforce Service Cloud.
  • Document technical solutions and system configurations, and provide knowledge transfer to support teams.
  • Required Skills:
  • Salesforce Service Cloud development
  • Case Management configuration and automation
  • Salesforce Flows and Process Builder
  • Apex development (classes, triggers, test classes)
  • Salesforce APIs (REST, SOAP) integration
  • Self-Service portals and Knowledge Base setup
  • Omni-Channel routing
  • Field Service Lightning configuration
  • Lightning Web Components (LWC)
  • Salesforce security and sharing model
  • Preferred Skills:
  • Salesforce Field Service implementation
  • Third-party integration tools (e.g., MuleSoft, Dell Boomi)
  • DevOps tools for Salesforce (Gearset, Copado)
  • Salesforce Certified Service Cloud Consultant certification
  • Agile development methodologies
  • Desired Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
  • Salesforce Platform Developer I certification
  • Salesforce Certified Service Cloud Consultant certification
  • View job listing ↗
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