Overview
Combine Enterprise Systems Engineering with Hands On Customer Delivery.
Join Esri`s Professional Services team and work directly with mission driven customers to design, deploy, migrate, troubleshoot, and optimize ArcGIS Enterprise environments.
You`ll combine hands-on ArcGIS expertise with enterprise IT knowledge across operating systems, cloud, containers, databases, storage, authentication, security, high availability, and disaster recovery. You`ll help customers navigate complex technology environments while building scalable and resilient enterprise GIS solutions.
Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.
Responsibilities
- Design and deploy ArcGIS Enterprise environments
- Support enterprise migrations and modernization
- Troubleshoot complex platform and infrastructure issues
- Work across Windows, Linux, cloud, and containerized environments
- Support high availability and disaster recovery strategies
- Configure and optimize enterprise ArcGIS systems
- Collaborate directly with customer technical teams
- Provide guidance on deployment practices
- Support advanced upgrades and enterprise system changes
- Help customers adapt their ArcGIS environments as technical needs evolve
Requirements
- 5+ years of professional experience implementing and supporting enterprise GIS systems
- Experience administering ArcGIS Enterprise
- Familiarity with troubleshooting technical issues in server-based systems
- Demonstrated ability to consistently apply a systematic, best practice driven approach to system engineering
- Ability to clearly communicate technical concepts to customers, executives, and technical and non technical audiences
- Ability to travel up to 25%
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
Recommended Qualifications
- Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
- Knowledge of or interest in additional ArcGIS technologies
- Practical experience with one or more major cloud providers
- Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
- System administration experience with Windows, Linux, and/or Kubernetes platforms
- Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies
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The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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