About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
The mission of the Email & Calendar Services team is to deliver the microservice constellation to support Outreach's email and calendar experience all the way through. From the compose to smart scheduling, send, telemetry and sync back to platform. Our team is processing literally millions of emails every day.
The team focuses on building reliable and performant services that connect Outreach to Customers’ email providers to send, sync and analyze email and calendar communication. This enables our customers to communicate and turns the millions of emails sent into valuable insights to help progress deals forward efficiently and effectively.
The team also supports the Email and Calendar Experiences team to provide ways to create, manage and organize content used in communications.
The Role
We are looking to grow the existing team by one more experienced back-end software engineer to join us; you would deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment.
Your engagement would usually start with requirements clarification with the product manager or our partners. You will have the opportunity to put the best of your ideas to the design and prove your coding skills in actual implementation.
We primarily use micro-services written in GO on the back-end. However, we have legacy code in Ruby on Rails and you might encounter TypeScript too. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. We are transitioning our data loading layer to use GraphQL.
Location
While we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
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NOTE:
The offer is contingent upon successfully passing the background screening process.
Your Daily Adventures Will Include
Building applications in a modern web stack. We primarily use Go language for our next gen applications. However, we have as well some Ruby on Rails apps. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. For async processing we mostly use Kafka and RabbitMQ. We are transitioning our data loading layer to use GraphQL
Identifying the critical details and prioritise incremental delivery
Designing and delivering great solutions with deep focus on scalability and the performance
Responding to changing requirements efficiently and responsibly
Helping us build customer trust by keeping the quality bar high and delivering well tested code
Breaking-down existing systems using a SOA approach
Owning features all the way through
On-call duty based on rotation
Quickly start contributing
Our Vision of You
The expectation is expert-level technical depth + system-level thinking + influence across. It’s not just about knowing tools, it’s about using them to design and operate complex systems at scale
Strong demonstrated experience with building distributed systems with a cloud service-oriented architecture
Demonstrate production ownership mindset
Great communications skills
Experience building and consuming web-based APIs
Comfortable in continuous deployment environments
Go above and beyond to help your team
Knowledge of Go or Ruby is a plus
You embody our core values: we are trusted advisors, we win as one team and we take ownership
