Site Leader II, Shady Side, #371

GoBrands, Inc. provides on-demand retail and delivery of products. The Company offers college essentials, party supplies, and accessories to snacks, frozen foods, and household essentials. GoBrands serves customers in…

Location: Pittsburgh, PA
Company size: 2,000–10,000
Posted: Yesterday
Via: Lever

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Site Leader II, Shady Side, #371 · GoPuff

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Job title: Site Leader II, Shady Side, #371
Job location: Pittsburgh, PA
Job listing URL: https://jobs.lever.co/gopuff/1aea775a-48ef-439a-86c3-b086d5e03354
Job description: Gopuff is seeking a Site Leader II to join the operations team. We are looking for a self-starting and entrepreneurial strong leader. The Site Leader II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s mega operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
What We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Qualifications
12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.

Retail, warehouse, logistics, military, restaurant or equivalent experience

Bachelor’s degree, required

Strong written and verbal communication skills

Strong skills with conflict resolution

Strong skills with team development and engagement

Ability to lead in an ever-changing environment

Proven track record of improving processes and efficiencies
Responsibilities
Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems

Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Responsible for the growth and development of 30-40 employees

Manage inbound and outbound delivery operations

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume

Create and implement plans to improve the financial performance of the warehouse