Seasonal Designer - Minted

As a Seasonal Designer, you will provide outstanding service to our customers through design insight and creative talent to fulfill orders, and support Customer Service and our cross-functional partners with your design expertise. As the Minted Design Studio operates seven days a week, availability to work one weekend day is required to provide consistent, high-touch support to our customers.

Incorporate customer requests, text, and photos into designs

Create polished and professional print-ready proofs with typographic legibility and consistency

Proofread the customer-entered text

Ensure the photo quality of customer-supplied photos

Recolor and edit images based on customer requests

Review the work of fellow designers to ensure the quality of design and accuracy of edits before sending a digital proof to the customer

Collaborate with customers through written communication to modify and finalize designs

Assist with design-related questions from internal teams

Resolve escalated customer orders with design-related issues

Work directly with customers via email or screen-share as needed

Uphold service-level standards by meeting quality, productivity, and response-time expectations

Highly self-motivated, well organized, and attentive to detail

Passionate about providing world-class direct customer support

An excellent team player with the ability to work independently

Able to multitask, prioritize, and track multiple responsibilities, and thrive under pressure

At least 3+ years of experience with Adobe Creative Suite

Freelance design work and client interaction experience

Fine art skills (watercolor painting, illustration, calligraphy, hand-lettering)

Service and customer expectation management skills

Experience executing the principles of typography and print design

Proficient knowledge of wedding etiquette

Excellent interpersonal skills

Clear, concise, and professional verbal and written communication

A Bachelor's degree