SECTION I · THE BRIEF
Brief #07320Updated 18 MAY 2026NEW YORK, NYWorkableSOFTWARE COMPANIES
Employbl Company Profile

Sales Development Representative

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and…

Location
New York, NY
Company size
20–100
Posted
3mo ago
Via
Workable
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Sales Development Representative

Digital Genius· New York, United StatesView company profile


Job title
Sales Development Representative
Job location
New York, United States
Job description

DigitalGenius is the AI agent for e-commerce CX, combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is growing rapidly and looking to accelerate our growth across North America. We are working with some of the fastest growing and most established global e-commerce and retail players including


We are friendly and informal people who are passionate about our brand as we all have a stake in our success. We have an inclusive environment, welcoming skills and experience from many diverse backgrounds, and together we have created who we are and what we sell. We are proud of our achievements and continue to strive for success.

We have raised over $20 million, working with the likes of MMC ventures, Paua Ventures, Runa Capital and other leading VCs.

The Role:
Here at DigitalGenius the goal is to become the world’s leading automation platform in e-commerce.


In the sales team, you’ll find a group of dynamic and adaptable individuals who are passionate in hunting new business and introducing our product with the intention of helping companies. They are adaptable sales-driven professionals who have high standards of performance, who want to win and be part of a winning team. We’re now looking for someone who can overachieve in this BD role, with a monthly meeting quota responsibility, to be sourced in the US & Canada.


DigitalGenius offers an excellent opportunity for rapid career development, reward, and exposure into the world of AI.

Responsibilities

  • Book outbound meetings through a combination of cold calls, emails, social outreach, networking and independent research
  • Run sales plays using our prospecting tools
  • Engage with prospects (C-suite/Directors) and articulate the product in an effective manner
  • Conduct basic discovery to qualify prospects and evaluate pain points
  • Establish trusting relationships with key stakeholders
  • Generate and manage sales pipeline maintaining impeccable CRM admin
  • Lead efforts in building sustainable processes, and procedures
  • Work in conjunction with AEs to convert opportunities created into sales qualified leads
  • Manage assigned inbound leads, using correct practices
  • Ensure a proactive approach to learning
  • Maintain a positive mind-set irrespective of any challenging situations

Requirements

  • Bachelor’s degree or above
  • Evidence of overachievement
  • Ability to articulate with strong written and verbal communication skills
  • Self-motivated, proactive, flexible
  • Excellent analytical and problem-solving abilities
  • Emotional intelligence
  • A can-do, agile attitude necessary to thrive in a startup environment
  • Uses initiative when challenged
  • Willingness to learn core technology tools
  • Good time-management
  • A passion for sales

Preferred:

  • 1-3 years of work experience in SaaS/Ecom/AI

Benefits

  • Start up culture
  • Competitive salary
  • Generous vacation time
  • Quarterly team events / perks
  • Travel pass or Gym Membership
  • Birthday day off

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Digital Genius headquarters

Company size

20100 employees

Founded

2013

Total raised

$26,000,000

View company profile ↗

Funding rounds