Experience: 5+ Years
Work Location: Noida / Pune / Bangalore
Job Summary
We are looking for an experienced RPGLE Developer with strong Production Support expertise to support, maintain, and enhance applications running on the IBM i (AS/400) platform. The ideal candidate should have hands-on experience in RPGLE development, production issue resolution, application support, and stakeholder communication.
Key Responsibilities
- Provide L2/L3 production support for RPGLE-based applications.
- Analyze, troubleshoot, and resolve production incidents within defined SLAs.
- Develop, maintain, and enhance applications using RPGLE, Free Format RPG, CLLE, and SQLRPGLE.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Monitor and support batch jobs, job scheduling, and application performance.
- Coordinate with business users and technical teams for issue resolution and releases.
- Participate in code reviews, testing, deployment, and production validation activities.
- Maintain technical documentation and support knowledge management initiatives.
Required Skills
- 5+ years of experience in RPGLE development on IBM i (AS/400).
- Strong expertise in RPGLE, RPG IV, Free Format RPG, CLLE, and SQLRPGLE.
- Hands-on experience with DB2/400 and Embedded SQL.
- Strong production support and incident management experience.
- Experience in debugging, performance tuning, and batch processing.
- Exposure to ticketing tools such as ServiceNow, JIRA, or Remedy.
- Good communication and stakeholder management skills.
Preferred Skills
- Experience working in Banking, Financial Services, Insurance, or Payments domain.
- Knowledge of ITIL processes and support best practices.
- Exposure to automation and modernization initiatives on IBM i platform.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Keywords: RPGLE, AS400, IBM i, CLLE, SQLRPGLE, DB2/400, Production Support, Application Support, Incident Management, Batch Jobs, ITIL, ServiceNow.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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