Product Manager - Data Products - Relay

Data Product Manager @ RELAY

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen

THE TEAM
• ~90 people, more than half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation

Work Alongside Industry Leaders

Andy Turner – Director of Data

Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver.

Gavin Sutton - Staff Data Scientist

Gavin Sutton is Staff Data Scientist at Relay, with a strong track record of building geospatial and predictive systems that drive strategic business decisions. Gavin developed Rightmove’s Automated Valuation Model, used daily by major UK lenders, and has since led the design of GIS platforms, patent-pending ML algorithms, and cloud-native ML pipelines across sectors. With deep experience in modelling, mapping and modern ML tooling, he brings precision, creativity and a delivery mindset to complex data problems.

Relay’s Mission

Relay exists to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

In this future:

• Delivery feels invisible—free shipping is the default, and logistical friction disappears from consumers' minds.

• Retailers of all sizes thrive equally online, whether selling a £5 item or a £500 one, as delivery becomes universally efficient and cost-effective.

Just as the internet eliminates friction from communication, Relay removes friction from the movement of goods, enabling broader participation and creating new opportunities for merchants and consumers alike.

Tech Stack Highlights

• Cloud-native on GCP with extensive use of BigQuery and Cloud Run

• Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine

• Python, Rust and TypeScript - we keep things simple but use the right tool for the job

• Cross-platform Flutter apps with a deep focus on user experience

• Emerging tech integrations, including robotics and IoT-powered operations

The Opportunity

Data is at the heart of Relay’s network. Internal data products underpin everything from commercial and strategic direction, to understanding individual courier behaviour, to the performance of our applications and models, to operational decision making on the ground.

Relay is scaling fast. Our data products will only continue to create value if the foundations are solid. That means clean, reliable source data, well structured pipelines, and interfaces that make intelligence accessible across the business.

Internal data is a product in its own right. We’re hiring a Data Product Manager to own that product, end to end. You’ll define what gets captured, how it’s structured, and where it becomes accessible. You’ll own the roadmap for our core data assets, ensuring they are production ready and easy for teams to pick up and use. That includes powering operational tools, business intelligence, and machine learning systems across Relay.

You’ll work across teams to ensure our most important data is used well and that we’re anticipating future needs on a 3 to 12 month horizon. Strong delivery here means a warehouse and modelling layer that avoids duplication and gives engineers, analysts, and data scientists the building blocks to move fast. Where simple, high-leverage models are required, you’ll own the product delivery, shaping scope, aligning teams, and ensuring the output is fit for purpose. Over time, this layer should support real time decisions, reusable intelligence, and agentic tools built on top of it.

Who Will Thrive in this role?

You treat internal data like any other product: it should be designed, documented, and dependable. You have a strong sense for what good looks like in a system, and a bias toward action when it isn’t there. You’re pragmatic, technical, and able to move quickly without losing grip on detail.

You’re at home with SQL, metrics, notebooks, and pipelines. You know what good looks like in a dataset, how to work with engineers upstream, and data product consumers downstream.

You’ll thrive here if you:

• Have strong product instincts and understand how data creates leverage across an organisation

• Know when to hack something together and when to push for proper foundations

• Have worked side by side with engineers and data teams to ship internal data products or data infrastructure

• Can bring structure to messy datasets, legacy tables, or unclear ownership and turn them into usable products

• Know how to make core data assets discoverable, documented, and usable by the teams who need them, and care about data design and long term maintainability

• Are excited to turn Relay’s internal data layer into a system others can build on, including agents, models, real time tools and more

Who Thrives at Relay?

Relayers share core traits, captured in our guiding principles, "The Relay Edge":

• Aim with Precision: You define problems clearly and measure your impact meticulously.

• Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.

• 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.

• All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.

• People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.

• Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
  

Compensation & Benefits

• Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.

• Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.

• 25 days of holidays

• Enhanced parental leave.

• Hardware of your choice.

• Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).

Fast and Focused Hiring Process

1. Talent Acquisition Interview - 30 min

2. Hiring Manager Interview - 1 hour

3. Case Study Interview - 1.5 hours

4. Relay Operating Principles & Impact- -1 hour

5. Decision and offer within 48 hours. Our process mirrors our pace of work.

Relay is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.